Benefits Analyst jobs in Gary, IN

H
ANALYST
  • HCL Technologies
  • Morocco, IN FULL_TIME
  • General Description

    Responsibilities :-
    Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer s end users
    Route problems to internal 2nd and 3rd level IT support staff.
    Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
    Administer and provide User account provisioning.
    Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.
    . Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate
    support teams and follow up until closure.
    . Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution,
    and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
    . Perform user account management activities
    Escalate complex problem to appropriate support specialists
    Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets,
    presentation graphics, database management systems, electronic mail, and communications)
    . Troubleshoot client software and basic network connectivity problems
    . Identify, evaluate and prioritize customer problems and complaints
    . May train users and operators on a limited basis and/or may write training procedures
    . Participate in on-going training and departmental development
    . Routine maintenance updates with other IT staff and business units
    . Provide all required documentation including standards, configurations and diagrams
    . Provide knowledge transfer of EUC operations

    Technical Requirements

    Phone support experience necessary.
    Technical helpdesk or technical call center experience is necessary.
    Disciplined, systematic problem solving skills required.
    Hands-on work experience with the following:
    Windows Operating systems
    Clients: Windows7, Windows Vista, Windows XP, Windows 2000
    Servers: Windows 2000, Windows 2003, Windows 2008,
    Knowledge of Active Directory, Exchange 2003/2007
    ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
    User account creation for Active Directory, Exchange Mailboxes, Distribution lists
    Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
    MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
    Internet browsers (e.g. Explorer, Chrome, Firefox),
    VPN and remote dial-in users
    Support for laptop, desktops, and printers
    PDA and blackberry support
    Others: Adobe Acrobat and other common desktop applications like Winzip, etc

    Soft Skills

    - Excellent communication and conversation skills (Verbal and Written)
    - Good documentation skills
    - Good working knowledge of MS OFFICE (Including MS Project and Visio)
    - Should have a great customer handling skills
    - Able to handle unforeseen situations
    - High level of acceptance
    - Can drive HCL s value and its methodology

    Other Skills / Experience

    Ability to successfully provide hardware/software/network problem analysis and r
  • 1 Month Ago

C
Benefits Administrator
  • City of East Chicago
  • East Chicago, IN PART_TIME,FULL_TIME
  • City of East Chicago Human Resources Opening Date: March 26, 2024 Closing Date to Apply: Open Until Filled Position Status: Regular Part-Time Department: Human Resources Reports to: Director/Manager P...
  • Just Posted

M
Employee Benefits Account Manager
  • Meyers Glaros
  • Merrillville, IN FULL_TIME
  • SMALL BENEFITS ACCOUNT MANAGER At the end of the day, our goal as an employee benefits broker is to help our clients by working as an extension of their team—problem solving, answering questions, simp...
  • Just Posted

S
Payroll and Benefits Administrator
  • Scrap Metal Services, LLC.
  • East Chicago, IN FULL_TIME
  • A leading global industrial services and metals recycling company, Scrap Metal Services, LLC,. is seeking an exceptionally strong Payroll and Benefits Professional to join their team. This full-time, ...
  • 14 Days Ago

V
Benefits Administrative Assistant
  • Valparaiso Community Schools
  • Valparaiso, IN FULL_TIME
  • Title: Benefits Administrative Assistant Reports to: Chief Financial Officer & Human Resources/Benefits Coordinator Terms: Starting Rate: $16.68/hour, Year round Benefits: Non-Certified Benefits Packa...
  • 1 Month Ago

V
Forecast Analyst
  • Venanpri Group
  • University Park, IL FULL_TIME
  • Reporting to the general manager, the forecast analyst will be providing data used to drive business decisions impacting purchasing, manufacturing and transportation with the object of maximizing cust...
  • 19 Days Ago

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0 Benefits Analyst jobs found in Gary, IN area

P
Benefits Analyst
  • Prestige Staffing
  • Chicago, IL
  • Employee Benefits - Benefits Analyst contract at Northwestern Medicine in Chicago, IL 60611 Pay: $23 - $25/hr. W2 Durati...
  • 4/24/2024 12:00:00 AM

C
Assistant Director of Human Resources
  • Concordia University Chicago
  • River Forest, IL
  • Concordia University Chicago (CUC) invites applications for the full-time, exempt position of Assistant Director of Huma...
  • 4/24/2024 12:00:00 AM

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Benefits Analyst
  • Prestige Staffing
  • Chicago, IL
  • Employee Benefits - Benefits Analyst contract at Northwestern Medicine in Chicago, IL 60611 Pay: $23 - $25/hr. W2 Durati...
  • 4/23/2024 12:00:00 AM

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Compensation and Job Evaluation Analyst - Hybrid
  • Norc At The University Of Chicago
  • Chicago, IL
  • JOB DESCRIPTION: The Compensation and Job Evaluation Analyst is responsible for developing, implementing, administering,...
  • 4/23/2024 12:00:00 AM

C
Sr. HRIS Analyst (Workday)
  • Chamberlain Group
  • Oak Brook, IL
  • Sr. HRIS Analyst (Workday) page is loaded Sr. HRIS Analyst (Workday) Apply locations Oak Brook, IL time type Full time p...
  • 4/23/2024 12:00:00 AM

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Health Benefits Analyst - (Job Number MID00000053)
  • Segal
  • Chicago, IL
  • We are recruiting for a Health Benefits Analyst to join the Chicago Health practice. The Opportunity: The Health Benefit...
  • 4/22/2024 12:00:00 AM

D
Physician Compensation Analyst
  • Duly Health And Care
  • Downers Grove, IL
  • Good enough isnt for us. Duly Health and Cares team members show up every day driven to exceed expectations. We see and ...
  • 4/22/2024 12:00:00 AM

E
Sr. Payroll Specialist
  • EVRAZ North America
  • Chicago, IL
  • At EVRAZ, our strength starts with our people! As a team we collaborate to solve problems, contribute ideas and challeng...
  • 4/21/2024 12:00:00 AM

Gary is a city in Lake County, Indiana, United States, 25 miles (40 km) from downtown Chicago, Illinois. Gary is adjacent to the Indiana Dunes National Park and borders southern Lake Michigan. Gary was named after lawyer Elbert Henry Gary, who was the founding chairman of the United States Steel Corporation. The city is known for its large steel mills, and as the birthplace of the Jackson 5 music group. The population of Gary was 80,294 at the 2010 census, making it the ninth-largest city in the state of Indiana. It was a prosperous city from the 1920s through the mid-1960s due to its booming ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Benefits Analyst jobs
$58,015 to $72,137
Gary, Indiana area prices
were up 1.3% from a year ago

Benefits Analyst in Brockton, MA
Investigate any discrepancies and have a clear understanding of how to resolve.
March 31, 2022
Benefits Analyst in Brookfield, WI
Provides support with the administration and management of benefit/risk programs including reporting of appropriate metrics to measure program activity and achievements and preparing financials for strategic benefit/risk planning and evaluation.
May 20, 2022
Benefits Analyst in Burbank, CA
Offer ACA coverage as required.
March 30, 2022