Benefits Clerk facilitates benefits enrollment and administrative processes. Prepares and processes claims, changes, enrollments, and other benefits filings. Being a Benefits Clerk coordinates informational sessions. Responds to inquires for information and provides forms, instructions, and other enrollment materials to employees. Additionally, Benefits Clerk requires a high school diploma or equivalent. Typically reports to a supervisor. The Benefits Clerk works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Benefits Clerk typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Responsibilities:
- Perform data entry tasks, including inputting and updating information in various files and databases
- Answer and direct phone calls, taking messages as necessary
- Provide excellent customer service by assisting customers with inquiries or directing them to the appropriate department
- Transcribe documents or audio recordings accurately and efficiently
- Assist with general office tasks such as filing, photocopying, and scanning documents
- Manage the Outlook calendar, scheduling appointments and meetings as needed
- Proofread documents for errors in grammar, punctuation, and spelling
- Greet visitors and direct them to the appropriate person or department at the front desk
- Perform other clerical duties as assigned
Qualifications:
- High school diploma or equivalent required
- Proficient in using Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and accuracy in data entry and proofreading tasks
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Strong organizational skills with the ability to maintain files and records systematically
Please note that this is a general description of duties and responsibilities for this position. Additional duties may be assigned as needed.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 30 per week
Benefits:
Schedule:
Experience:
Work Location: In person
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