Benefits Clerk jobs in Worcester, MA

POSITION SUMMARY: With direct supervision, this role provides assistance to the operations department by providing clerical and administrative support.

PRINCIPAL RESPONSIBILITIES:

• Reviews container supply and demand reports and populates the inventory management report.
• Updates and inputs route information into computer system on a daily basis.
• May collect daily on-site container information and updates the inventory log.
• Assists Dispatchers by responding to customer and driver complaints and inquiries.
• Reports any safety or customer service related issues to supervisor or manager immediately.
• Maintains and processes operations information, such as vehicle maintenance, accounting and route sheets.
• Distributes, collects and reviews route sheets for proper billing and productivity reports.
• Assists in generating monthly productivity reports.
• Follows all safety policies and procedures; participates with the team to achieve safety goals.
• Assists other departments including customer service and accounting.
• May assist with driver de-brief processes.
• Performs other job-related duties as assigned or apparent

• Office or operations experience

• High school diploma or G.E.D.