Benefits Clerk, Sr. jobs in New York, NY

An established health services organization based in New York City has an opening for a Clerk – Legal Services.  The Clerk will work with the Pre-Paid Legal Coordinator and Senior Management Staff, and assist members looking to obtain legal services according to the rules of the plan.  The Clerk will process referrals using our Pre-Paid Legal module in the information management system, and keep track of current cases.  The Clerk will provide referral guidance to and coordination with our extensive panel of attorneys, both in person and over the phone, and assist with troubleshooting issues relating to the referral.  The individual will serve as a first point of contact for members seeking legal services.  

Position Qualifications: 

• 2 years’ experience in a similar setting dealing with legal services inquiries
• Familiarity with legal procedures in order to connect the members with the type of assistance needed
• Ability to discretely handle confidential personal information
• Strong communication (written/oral) skills
• Familiar with MS Office Suite
• Bilingual Spanish preferred

We offer a competitive salary including, but not limited to, the following benefits:

• Medical, Dental, Pharmacy and Vision health benefits at no cost to all benefits-eligible employees and their eligible dependents
• Paid Time Off (Vacation, Personal, Sick days, and 13 paid Holidays)
• 401(k) Plan
• Life Insurance
• Tuition Reimbursement
• Mental Health Coverage
• Legal Services Benefit
• Pension
• Short Term Disability Benefits 

Annual salary starts at $54,000 (union position).