Benefits Director oversees the development, implementation, administration, and maintenance of benefits programs, policies, and procedures. Ensures programs are chosen to be equitable, meet employee needs, comply with legal requirements, and to be cost effective. Being a Benefits Director establishes practices for evaluating existing benefits programs against peer organizations to determine competitiveness, trends and developments. Makes high-level decisions to modify existing benefits programs or institute new ones. Additionally, Benefits Director requires a bachelor's degree. May require Certified Employee Benefits Specialist (CEBS). Typically reports to top management. The Benefits Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Benefits Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Principal Duties:
- Provide administrative support to ensure efficient operation of the office
- Answer and direct phone calls, take messages, and handle correspondence
- Greet and assist visitors and clients in a professional and friendly manner
- Perform general clerical duties including photocopying, faxing, mailing, and filing
- Assist with administrative functions of assisting customers (plan participants)
- Schedule appointments and maintain appointment calendars
- Coordinate meetings, conferences, and events
- Make travel arrangements for staff
- Maintain and organize office supply inventory
- Provide backup to aspects of other positions within the organization
Qualifications
- Administrative skills: Ability to handle multiple tasks simultaneously, prioritize workload, and meet deadlines.
- Front desk skills: Ability to greet visitors, answer phones, and provide assistance in a professional manner.
- Office skills: Proficiency in using office equipment such as printers, scanners, copiers, etc.
- Event planning skills: Ability to assist with organizing and coordinating events or meetings.
- Clerk skills: Knowledge of basic clerical duties such as filing, data entry, and record keeping.
- Phone etiquette skills: Ability to communicate effectively over the phone with professionalism and courtesy.
- Ability and desire to take direction and learn new skills
- Excellent verbal, written communication and listening skills
- Proficiency in managing office supplies, analyzing information, problem solving and reflect professionalism in performing all aspects of the job
Experience
- High school graduate required; associates or undergraduate degree preferred
- Proven work experience as an administrative assistant or related role
- At least two years of applicable office / administrative support experience
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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