Summary: Responsible for managing and executing the day-to-day operations of benefits programs (health, dental, vision, short-term and long-term disability, life insurance, flexible spending plan, retirement plan, paid time-off, tuition benefit, etc.). Manages PBA’s HRIS applications and data integrity efforts. Proactively ensures all activities and programs are in alignment with PBA’s mission, vision, values, and strategic plan.
Responsibilities
Benefits Management
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Serves as the primary contact for the Independent Colleges and Universities Benefits Association, Inc. (ICUBA), plan vendors, and third-party administrators. Serves on the ICUBA Human Resources Advisory Committee (HRAC).
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Serves as the first point of contact for employees, former employees, and retirees regarding their benefits.
- Conducts onboarding meetings for new employees; meets with prospective employees regarding PBA’s benefits package.
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Designs and distributes materials for benefits orientations.
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Develops communication tools to enhance understanding of PBA’s benefits package.
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Coordinates daily benefits processing including, but not limited to: enrollments, terminations, changes, disability claims, and compliance testing.
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Oversees the annual open enrollment process and communication.
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Coordinates transfer of data to external contacts, including the interface with PBA’s payroll system (Paycom) for services, premiums, and plan administration.
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Oversees the processing of monthly billings.
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Ensures timeliness and accuracy of required reporting and fees.
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Prepares, collects, and organizes data for audits and actuarial assessments.
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Analyzes current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience, and competitive trends in benefits programs.
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Prepares budgetary recommendations and assists in the monitoring, verifying, and reconciling of budgeted funds.
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Surveys industry trends and completes benefits surveys. Develops recommendations for review.
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Evaluates and revises policies, procedures, and internal processes (with best practices in mind) to reduce costs, increase efficiency, provide clarity, and/or enhance services for employees.
HRIS Management
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Serves as the primary contact with Paycom, PBA’s HRIS system.
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Serves as lead representative and liaison between HR, Information Technology Services, external vendors, and other stakeholders for HRIS design and implementation projects.
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Oversees and maintains optimal function of Paycom, which may include customization, maintenance, and upgrades to applications, systems, and modules.
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Provides training, technical support, troubleshooting, and guidance on Paycom to end users.
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Designs and executes data standard development and maintenance
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Collaborates with HR leadership to identify system improvements and enhancements; recommends and implements solutions.
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Manages permissions, access, personalization, and similar system operations and settings for end users.
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Provides data reports as requested.
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Ensures system compliance with data security and privacy requirements.
Human Resources Leadership
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Lead and make decisions through the lens of “employee-first” service to cultivate partnership, empowerment, accountability, and robust employee engagement.
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Monitor and ensure compliance with federal, state, and local employment laws and regulations; recommend best practices; and review and modify policies and practices to maintain alignment with best practices and regulatory compliance.
- Serves as back-up to the Payroll Administrator
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Bachelor's degree in Human Resources, Business Administration, or related field required with 3 years of human resource benefits and/or HRIS experience required. SPHR, PHR, SHRM-CP, or SHRM-SCP strongly preferred.
- Must have excellent integrity, verbal, and written communication skills with successful experience interfacing across all levels.
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Experience with Paycom is beneficial and prior payroll experience strongly preferred.