Benefits Manager jobs in Madison, WI
Benefits Manager develops, implements, administers, and maintains benefits programs, policies, and procedures. Ensures programs are equitable, meet employee needs, comply with legal requirements, and are cost effective. Being a Benefits Manager develops benefits communications and counsels employees on benefits related issues. Evaluates existing benefits programs against peer organizations to determine competitiveness, trends and developments. Additionally, Benefits Manager requires a bachelor's degree. May require Certified Employee Benefits Specialist (CEBS). Typically reports to director. The Benefits Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Benefits Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Benefits Manager jobs
Client Services Manager
- Employee Benefits Corporation
-
Middleton, WI
FULL_TIME
-
Position Summary:
Employee Benefits Corporation is hiring for a Client Services Manager. The Client Services Manager is responsible for the day-to-day leadership of an assigned group of Client Account Representatives, who are responsible for client relationship management.
This person may work in our Middleton, WI office, or be partially remote, depending on availability. Must be available for one day of onsite training and onboarding in person at our Middleton, WI office as well as available as needed for onboarding Client Services team members and other team meetings. In office requirements are not expected to exceed more than a few times a month, and some months may not be required to be in office at all and may work entirely remotely if desired.
Responsibilities Include:- Oversee the day-to-day operations of the Client Services team
- Establish, promote and foster a work environment that empowers employees and focuses on continuous improvement, customer centricity and collaboration
- Address customer service issues in a professional manner utilizing diplomacy and tact
- Coordinate workflow with other departments as needed during peak activity periods
- Track, monitor and report key operational performance measures as defined jointly with the Customer Experience Director
- Establish and maintain work schedules (e.g., staff hours, PTO), identify resource needs (including overtime), review needs with Client Experience Director, and allocate resources accordingly
- Proactively manage CRM database, ensuring the documentation of each customer interaction and action item by assigned staff in a compliant manner and in adherence to department standards
- Contribute toward enhancing client experience and process and product improvement through observation, trend identification and customer feedback
- Provide ongoing and timely performance feedback to team and complete written annual performance evaluations
- Recommend and assist in the development and implementation of company and departmental goals and objectives
Qualifications:- Bachelor’s degree in business or related discipline; may be substituted with four years directly related work experience
- Minimum two years prior supervisory experienced to include completing performance appraisals, setting expectations, providing feedback and developing employees
- Minimum five years’ experience in customer-centric role
- Strong presentation and meeting facilitation skills
- Demonstrated success navigating and managing complex and escalated customer issues
- Proven strong organizational skills coupled with excellent multitasking abilities
- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen
- Demonstrated experience in de-escalating client issues
- Strong attention to detail and critical thinking skills to help manage difficult situations
- Demonstrated ability to develop, maintain and foster relationships at all levels of the organization
- Demonstrated ability to maintain a positive, empathetic, and professional attitude internally and externally
- Demonstrated experience coordinating activities and tasks of a variety of resources toward a specific business goal
- Strong organizational and time management skills with proven ability to multitask and prioritize in a high paced environment with limited direction
- Demonstrated ability to guide clients through troubleshooting and navigating various company systems and the mobile application
- Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs
- Intermediate proficiency with Microsoft Word, Excel, and Outlook
- Basic proficiency with Microsoft PowerPoint
- Demonstrated familiarity with electronic meeting facilitation tools
- Previous experience working with a Customer Relationship Management system (CRM)
- Ability and willingness to travel (1-2 times a quarter) to an outside client, meeting or conference during workday
- Possession of valid State Driver’s License and access to reliable transportation
Preferred Qualifications:- Subject matter expert in Employee Benefits Corporation’s product offerings or equivalent experience in the health care industry
- Previous experience managing others
- Previous experience training others
- Certificate in Flexible Compensation (CFC) designation
We offer:- A friendly, collaborative team environment
- A competitive compensation and benefits package that includes employee-ownership
- Opportunities for personal and professional growth
- Flexible scheduling to encourage and support a healthy work-life balance
More About Us:
Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers’ satisfaction with their plans and with our services. ?
Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request.
If you need an accommodation as part of the employment process, please contact Human Resources via email at HumanResources@ebcflex.com or via phone at (608) 831-8445.
We are an equal-opportunity employer. - 27 Days Ago
Software Engineering Manager/Enterprise Architect
- Employee Benefits Corporation
-
Middleton, WI
FULL_TIME
- Position Summary: Employee Benefits Corporation is hiring for a Software Engineering Manager/Enterprise Architect. The Software Engineering Manager/Enterprise Architect is a multi-faceted role, respon...
- 1 Month Ago
Member Benefits Consultants
- WEA Member Benefits
-
Madison, WI
FULL_TIME
- Do you want to support public school employees? Are you looking for a part-time role with flexible hours? Do you enjoy helping public school employees take ownership in their financial future? If you ...
- Just Posted
COBRA Generalist
- Employee Benefits Corporation
-
Madison, WI
FULL_TIME
- Position Summary: Employee Benefits Corporation is hiring for a COBRA Generalist. The COBRA (Consolidated Omnibus Budget Reconciliation Act) Generalist performs a variety of administrative tasks to su...
- 22 Days Ago
Senior Compliance Services Specialist
- Employee Benefits Corporation
-
Middleton, WI
FULL_TIME
- Position Summary: Employee Benefits Corporation is hiring for a Senior Compliance Services Specialist. The Senior Compliance Services Specialist maintains comprehensive knowledge and in depth understa...
- 16 Days Ago
Management Trainee (Sales)
- AMERICAN SENIOR BENEFITS LLC
-
Madison, WI
FULL_TIME
- Overview Join American Senior Benefits and work with the fast-growing baby-boomer population! Help educate retirees on Medicare, Social Security and other areas affecting their retirement. Earn $60k f...
- 1 Month Ago
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0 Benefits Manager jobs found in Madison, WI area
Grants Manager
- Dane County, WI
-
Madison, WI
- Salary: $38.80 - $51.14 Hourly Location : Madison, WI Job Type: Full time (1.0FTE) Job Number: 2024-00184 Department: Hu...
- 4/26/2024 12:00:00 AM
Technical Operations Manager
- State of Wisconsin
-
Madison, WI
- Introduction The Department of Health Services (DHS), Division of Enterprise Services (DES), is recruiting to fill a Tec...
- 4/26/2024 12:00:00 AM
Operations Manager-Madison WI
- Piper Companies
-
Madison, WI
- PiperCompanies is currently seeking an Operations Manager to support a global food safety, and quality company inMadison...
- 4/26/2024 12:00:00 AM
Operations Manager
- Legacy Ventures Hospitality
-
Madison, WI
- The Fairfield Madison South is looking for an experienced, outgoing, detail-orientated Operations Manager to join the Te...
- 4/25/2024 12:00:00 AM
Operations Manager
- The Buckle
-
Janesville, WI
- Summary The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shoppi...
- 4/25/2024 12:00:00 AM
Business Operations Manager
- Confluent
-
Madison, WI
- Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever fou...
- 4/25/2024 12:00:00 AM
Grants Manager
- Dane County
-
Madison, WI
- The Dane County Department of Human Services is hiring for a full-time (1.0 FTE) Grants Manager. The eligible list creat...
- 4/24/2024 12:00:00 AM
Operations Manager
- Verst
-
Baraboo, WI
- Verst Logistics Operations Manager Baraboo, WI Position Summary: Manages all aspects of warehouse operations including o...
- 4/23/2024 12:00:00 AM
About Madison, Wisconsin
Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others.
According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Benefits Manager jobs
$114,193 to $149,069
Madison, Wisconsin area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Benefits Manager do?
Benefits Manager in Somerset, NJ
Compensation and benefits managers must also ensure that the costs associated with compensation and benefits are in line with the organization’s objectives, culture, and philosophy.
February 20, 2020
Benefits Manager in Saint Petersburg, FL
As a benefits manager or human resources professional, you probably come across a lot of acronyms and benefits terms.
February 19, 2020
Benefits Manager in Temple, TX
The Group Benefits Manager also supports the administration of the Group Dental Plan, Group Vision Plan, Supplemental Life Insurance Plan and the Discount Program.
February 17, 2020