Benefits Systems Manager - Healthcare jobs in Lansing, MI

1. Supervises and mentors all clinical analysts and EHR staff.
2. Responsible for the implementation and maintenance of all clinical applications and systems.
3. Serves as project manager for all clinical system projects. 
4. Reviews, evaluates and implements requests from user departments.
5. Directly responsible for the management and maintenance of a subset of systems shared with clinical analysts. 
6. Strong problem solving skills, including the ability to analyze problems, determine cause and initiate corrective action.
7. Maintains a high level of interaction with all clinical areas to continually enhance/improve patient are and the end-user experience. 
8. Shares on-call duties with other individuals within Information Services.
9. Coordinates and participates in both internal and external user group functions. 
10. Demonstrates an independent work initiative, sound judgement, diplomacy, tact and professional demeanor.
11. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. 
12. Has a working knowledge of all software modules of the HIS, has in-depth knowledge of selected modules shared with analyst staff.
13. Stays current with technology through seminars, educational opportunities, and trade magazines.
14. Other duties as assigned. 
     
    JOB SPECIFICATIONS
     
    EDUCATION

       1. Bachelor’s Degree in Healthcare, Information Technology or related field.

1. 5 years of experience working with EHR systems.
2. Leadership or supervision experience preferred. 
3. MEDITECH or Epic experience preferred.
4. Database administration knowledge preferred. 
5. Experience in inter- and intra-departmental communications required. Highly effective and proven customer service skills required.
6. Healthcare experience required.