Benefits Systems Manager - Healthcare jobs in Los Angeles, CA

We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients.  Our goal is to become a trusted partner, not outsourced vendor. 

One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success. 

Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput. 

If you are looking for a place where you can make an impact guiding and developing others within the Healthcare space and help deliver on Servicon’s ongoing growth….then keep reading. 

The Senior Regional Director, EVS, reports to the Director of Operations and is an integral leader for the day-to-day coaching, mentoring, and managing of our hospital practice throughout Southern California. As the Senior Regional Director, EVS you will provide strategic thought leadership internally and in the field, set performance benchmarks, analyzes data/metrics, and understand how to prioritize and leverage (private and public) client hospital partnerships to meet business objectives. As the company’s healthcare expert, the Senior Regional Director, EVS will drive operational excellence and partner with other business leaders, with a focus on expanding our private healthcare portfolio and future project plans to meet the growth of the organization. You will be responsible for overseeing 200 employees. 

• Directs the performance of moderately complex tasks and projects; systematize and lead the automation of complex tasks 

• Develops new policies and strategies that further business objectives; develops communication and training plans for any new policies, procedures, and strategies 
• Develops budget for business sector; ensures budget is met through controlling costs, expanding billable services to current clients, and attracting new client business opportunities 
• Develops client negotiation strategies for both renewals and service upgrades; seeks new business opportunities and optimal negotiating position 
• Drives and develops workforce planning standards for both execution of contracts and for budget considerations 
• Develops and guides employees; seeks to identify, engage, and motivate high potential talent; is the point of escalation for complex employee relations and performance management issues 

• Determines the standard for work within portfolios, sector specific safety guidelines and metrics, and develops and implements sector process and procedures 
• Participates in strategic planning meetings 
• Builds cross department relationships centered on executing company strategy 
• Communicates effectively with team members, internal, leadership, and external customers 
• Determines and measures KPI’s of team 

• Assists in training and development of new team members by developing training objectives and strategies for team 
• Maintains relevant professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies 
• Leads, trains, and mentors portfolio leadership 

• 10 years of experience with increasing responsibility in a service-related field 
• Demonstrated ability to strategically lead a segment or multiple segments of business 
• Familiar with technology and timekeeping systems, proficiency with the Microsoft Office Suite 
• Demonstrated analytical skills, ability to run relevant data and derive relevant inferences 
• Demonstrated union and non-union, as well as multi-unit experience 

• Exceptional verbal and written communication 

• Hybrid work environment, where applicable
• A friendly, respectful, energetic corporate culture that will allow you to thrive
• Work in an environment where you can see the difference you make daily!
• Competitive base salary
• Incentive and annual performance-based bonuses, where applicable
• Safe harbor 401(k) with company matching
• Paid time off including vacation, sick, holidays, bereavement, jury duty
• Exceptional health benefits with low costs (medical/dental/vision)
• Employee Referral Program
• Tuition Assistance Program
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Employee discounts to theme parks, theatres, sporting events, movies and more

ALL employees are required to be fully vaccinated against COVID-19 (14 days after final dose) prior to hire or have a qualifying legal exemption. 

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