Benefits Systems Manager - Healthcare jobs in Madison, WI

Benefits Systems Manager - Healthcare manages the implementation and upkeep of benefits system for managed care and provider data. Monitors systems to ensure medical management needs are met. Being a Benefits Systems Manager - Healthcare ensures fee loading and coding is accurate. Requires a bachelor's degree. Additionally, Benefits Systems Manager - Healthcare typically reports to a head of a unit/department. The Benefits Systems Manager - Healthcare manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Benefits Systems Manager - Healthcare typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

Recently Added Benefits Systems Manager - Healthcare jobs

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Client Services Manager
  • Employee Benefits Corporation
  • Middleton, WI FULL_TIME
  • Position Summary:
    Employee Benefits Corporation is hiring for a Client Services Manager. The Client Services Manager is responsible for the day-to-day leadership of an assigned group of Client Account Representatives, who are responsible for client relationship management. 
     
    This person may work in our Middleton, WI office, or be partially remote, depending on availability. Must be available for one day of onsite training and onboarding in person at our Middleton, WI office as well as available as needed for onboarding Client Services team members and other team meetings. In office requirements are not expected to exceed more than a few times a month, and some months may not be required to be in office at all and may work entirely remotely if desired.
     
    Responsibilities Include:
    • Oversee the day-to-day operations of the Client Services team
    • Establish, promote and foster a work environment that empowers employees and focuses on continuous improvement, customer centricity and collaboration
    • Address customer service issues in a professional manner utilizing diplomacy and tact
    • Coordinate workflow with other departments as needed during peak activity periods
    • Track, monitor and report key operational performance measures as defined jointly with the Customer Experience Director
    • Establish and maintain work schedules (e.g., staff hours, PTO), identify resource needs (including overtime), review needs with Client Experience Director, and allocate resources accordingly
    • Proactively manage CRM database, ensuring the documentation of each customer interaction and action item by assigned staff in a compliant manner and in adherence to department standards
    • Contribute toward enhancing client experience and process and product improvement through observation, trend identification and customer feedback
    • Provide ongoing and timely performance feedback to team and complete written annual performance evaluations
    • Recommend and assist in the development and implementation of company and departmental goals and objectives
     
    Qualifications:
    • Bachelor’s degree in business or related discipline; may be substituted with four years directly related work experience
    • Minimum two years prior supervisory experienced to include completing performance appraisals, setting expectations, providing feedback and developing employees
    • Minimum five years’ experience in customer-centric role
    • Strong presentation and meeting facilitation skills
    • Demonstrated success navigating and managing complex and escalated customer issues
    • Proven strong organizational skills coupled with excellent multitasking abilities
    • Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen
    • Demonstrated experience in de-escalating client issues
    • Strong attention to detail and critical thinking skills to help manage difficult situations
    • Demonstrated ability to develop, maintain and foster relationships at all levels of the organization
    • Demonstrated ability to maintain a positive, empathetic, and professional attitude internally and externally
    • Demonstrated experience coordinating activities and tasks of a variety of resources toward a specific business goal
    • Strong organizational and time management skills with proven ability to multitask and prioritize in a high paced environment with limited direction
    • Demonstrated ability to guide clients through troubleshooting and navigating various company systems and the mobile application
    • Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs
    • Intermediate proficiency with Microsoft Word, Excel, and Outlook
    • Basic proficiency with Microsoft PowerPoint
    • Demonstrated familiarity with electronic meeting facilitation tools
    • Previous experience working with a Customer Relationship Management system (CRM)
    • Ability and willingness to travel (1-2 times a quarter) to an outside client, meeting or conference during workday
    • Possession of valid State Driver’s License and access to reliable transportation
     
    Preferred Qualifications:
    • Subject matter expert in Employee Benefits Corporation’s product offerings or equivalent experience in the health care industry
    • Previous experience managing others
    • Previous experience training others
    • Certificate in Flexible Compensation (CFC) designation
     
    We offer:
    • A friendly, collaborative team environment
    • A competitive compensation and benefits package that includes employee-ownership
    • Opportunities for personal and professional growth
    • Flexible scheduling to encourage and support a healthy work-life balance
     
    More About Us:
    Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support.  We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers’ satisfaction with their plans and with our services.  ?
     
    Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request.
    If you need an accommodation as part of the employment process, please contact Human Resources via email at HumanResources@ebcflex.com or via phone at (608) 831-8445.
    We are an equal-opportunity employer.

     

  • 26 Days Ago
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Software Engineering Manager/Enterprise Architect
  • Employee Benefits Corporation
  • Middleton, WI FULL_TIME
  • Position Summary: Employee Benefits Corporation is hiring for a Software Engineering Manager/Enterprise Architect. The Software Engineering Manager/Enterprise Architect is a multi-faceted role, respon...
  • 1 Month Ago
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Member Benefits Consultants
  • WEA Member Benefits
  • Madison, WI FULL_TIME
  • Do you want to support public school employees? Are you looking for a part-time role with flexible hours? Do you enjoy helping public school employees take ownership in their financial future? If you ...
  • Just Posted
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Practice Manager - Professional Services
  • Veeva Systems
  • Madison, WI FULL_TIME
  • Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histor...
  • 1 Day Ago
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COMPENSATION AND BENEFITS SPECIALIST
  • Fort Healthcare Inc
  • Fort Atkinson, WI FULL_TIME
  • Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties, and we are seeking a Compensation/Benefits ...
  • 11 Days Ago
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Product Manager - Fuel Systems
  • Alliant Power
  • Windsor, WI FULL_TIME
  • Company Overview Alliant Power is the nation’s leading provider of premium engine repair components, specializing in Original Equipment fuel systems, turbochargers, and aftertreatment parts and instal...
  • Just Posted
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0 Benefits Systems Manager - Healthcare jobs found in Madison, WI area

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AM/PM Certified Nursing Assistant (CNA)
  • BrightStar Care
  • Madison, WI
  • Are you ready to make a difference? Join our team as a Certified Nursing Assistant at BrightStar Care today! Our Certifi...
  • 4/26/2024 12:00:00 AM
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Physician Assistant, Certified
  • Hiring Now!
  • Madison, WI
  • Are you interested in working flexible hours, connecting with people one-on-one, and helping them re-engage with their h...
  • 4/26/2024 12:00:00 AM
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Physician Assistant
  • Signify Health
  • Madison, WI
  • Are you interested in working flexible hours, connecting with people one-on-one, and helping them re-engage with their h...
  • 4/26/2024 12:00:00 AM
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2nd Shift Machinist
  • Cummins
  • Madison, WI
  • 2nd Shift Machinist Description Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to dev...
  • 4/25/2024 12:00:00 AM
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Radiology Technologist
  • SSM Health
  • Madison, WI
  • It's more than a career, it's a calling WI-SSM Health St. Mary's Hospital - Madison Worker Type: Regular Job Highlights:...
  • 4/24/2024 12:00:00 AM
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RN - Ambulatory, General Internal Medicine
  • UW Health
  • Madison, WI
  • Job Description 100% FTE, day shift, Monday - Friday with hours between 8:30am - 5:00pm.No weekends, no holidays. This i...
  • 4/23/2024 12:00:00 AM
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Mental Health RN-Outpatient Clinic
  • Rogers Behavioral Health
  • Madison, WI
  • Rogers Behavioral Health in Madison is excited to announce an open for an RN in our outpatient clinic. Schedule: Days/ea...
  • 4/23/2024 12:00:00 AM
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Shift Leader
  • Wingstop
  • Madison, WI
  • Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, han...
  • 4/22/2024 12:00:00 AM
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About Madison, Wisconsin

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Benefits Systems Manager - Healthcare jobs
$95,234 to $134,624
Madison, Wisconsin area prices
were up 1.3% from a year ago
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What does a Benefits Systems Manager - Healthcare do?

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Each of those studies employed economic modeling, not opinion surveys, and focused on the impact of healthcare reform on individuals, not employer attitudes.
January 04, 2020