Benefits Systems Manager - Healthcare jobs in Troy, NY

Description

The Quality Manager is accountable for spearheading and supervising the quality initiatives at Centrotherm. In this pivotal role, you will oversee the establishment and maintenance of efficient protocols while ensuring adherence to quality standards. This position entails collaborating closely with manufacturing and engineering teams to uphold product quality and conducting thorough audits and inspections.

• Maintain and enhance our quality system, including our ISO 9001-2015 certification.
• Supervise the daily execution of our quality system, fostering a quality-focused culture and ensuring compliance with our sampling plan.
• Coordinate and conduct regular quality audits to evaluate production processes, identify areas for improvement, and ensure adherence to quality standards.
• Implement lean and continuous improvement principles within the quality process.
• Collaborate with cross-functional teams to resolve quality-related issues, including production, engineering, procurement, sales, and accounting departments. 
• Analyze quality data and metrics to identify trends, root causes of defects, and opportunities for process optimization. 
• Implement risk management strategies to proactively identify and mitigate potential quality risks throughout the product lifecycle.
• Lead corrective and preventive action (CAPA) initiatives to address quality issues, reduce non-conformities, and improve overall product quality.
• Conduct and revise risk assessments to aid leadership in prioritizing strategies, initiatives, and plans for identifying and analyzing risk-related information. 
• Stay abreast of industry developments, regulatory changes, and emerging technologies related to quality management in the manufacturing industry, incorporating best practices into the organization's quality management system.

Requirements

• Strong interpersonal skills, adept at building relationships, and proficient in project management.
• Working knowledge of quality systems, including ISO certification, control plan development, design and process FMEA creation, and KPI management.
• Possess a continuous improvement mindset with excellent communication skills, high energy levels, and a drive for success.
• Understanding of demand planning, materials management, and quality assurance systems within a production environment.
• Familiarity with Continuous Improvement, Lean, and/or Six Sigma methodologies as applied to manufacturing, such as value stream mapping.
• Ability to utilize Project Management tools effectively to drive progress and manage resources, demonstrating tangible results and achievements.
• A customer-focused approach, committed to achieving company, departmental, and personal goals through a strong customer focus.
• Flexibility and discretion to adjust priorities based on management, colleagues, and customer demands.
• Proficiency in Microsoft Office applications (Excel, Power BI, etc.) and project management software.

Experience and Required Skills:

• Minimum of three (3) years of experience in quality, operations management, and/or logistics within a manufacturing environment.
• Experience with ISO and/or AS9100 quality systems.
• A bachelor's degree in engineering, quality management, operations, or a related field.
• A quality certification including CQA, CQE, CMQ, or CSSBB is preferred but not required.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  

• Prolonged periods sitting at a desk and working on a computer. 
• Regularly required to use hands to finger, handle or feel, reach with hands and arms, and talk or hear.
• Regularly lift and/or move objects 10-50lbs occasionally lift and/or move objects that weigh more than 100 lbs.
• Frequently required to stand, walk, stoop, kneel, crouch or crawl
• Occasionally required to sit and climb or balance.
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.
• Required to wear Safety Glasses & Steel/Composite toe shoes while in Warehouse or Manufacturing Areas