Beverage Manager - Casino manages all activities of the beverage function for the organization. Identifies, evaluates and develops strategies to increase revenue and guest satisfaction with the department's services. Being a Beverage Manager - Casino ensures compliance with all food and beverage regulations. Monitors equipment and inventory levels and takes appropriate action. Additionally, Beverage Manager - Casino may require a high school diploma or its equivalent. Typically reports to the head of the unit/department. The Beverage Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Beverage Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Oversees team members and delegates duties in individual food and beverage outlets during their assigned shift.
2. Assist with developing and motivating employees by providing ongoing feedback, based on establish parameters set forth by the company.
3. Assists with scheduling the operations to ensure efficiency and that the best possible service is provided to guests.
4. Adheres to controls to ensure compliance to department procedures; recommends changes in procedures to management, to ensure maximum service, efficiency and security of company funds.
5. Responsible for assuring the highest quality guest experience by promoting the Purpose and Values Model throughout all areas of responsibility. Handles and resolves guest complaints and concerns. Follows up to ensure matters are resolved quickly and appropriately.
6. Works closely with the Culinary, Warehouse, and Accounting departments.
7. Regular attendance required.
8. Performs other duties as assigned.
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