Beverage Manager - Casino manages all activities of the beverage function for the organization. Identifies, evaluates and develops strategies to increase revenue and guest satisfaction with the department's services. Being a Beverage Manager - Casino ensures compliance with all food and beverage regulations. Monitors equipment and inventory levels and takes appropriate action. Additionally, Beverage Manager - Casino may require a high school diploma or its equivalent. Typically reports to the head of the unit/department. The Beverage Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Beverage Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Part-Time
Rivers Casino Des Plaines
3000 S. River Road
Des Plaines, IL 60018, USA
Description
WALK-IN WEDNESDAY
Interview on the spot!
Every Wednesday from 12pm-2pm
2500 E. Devon Ave | Des Plaines, IL 60018
Job Functions:
Responsible for providing beverage service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service.
Must be willing to work all shifts.
Picks up empty glasses and returns them to the proper area.
Assists in the preparation of drink orders as required (icing glasses, garnishing drinks).
Works in assigned area, taking drink orders, presenting drinks to customers, accepting payment and giving change when necessary.
Maintains a clean station at all times and performs assigned sidework duties such as stocking coffee, glasses, cream, sugar, beverage napkins, etc.
Possesses complete knowledge of all procedures related to the job.
Ensures that all guests are treated in a prompt, professional and courteous manner.
Knows the menu items, specials, and prices.
Knows current wine list and has an understanding of the different wines.
Offers assistance to all guests regardless of where they are seated.
Handles any guest's complaints or problems in a prompt and courteous manner.
Ensures thorough communication between shifts.
Remains up to date on all Departmental Policies and Procedures.
Complies with all departmental rules, sidework assignments, and departmental procedures.
Performs all other duties specified or assigned.
Job Requirements:
One (1) to (2) years guest service experience, preferably in gaming/hospitality environment.
Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.)
Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving cocktails.
Must have money-handling experience and basic math skills.
Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed.
Must attend and pass Responsible Alcohol Training; must adhere to cut-off procedures.
Ability to communicate with Team members and guests.
Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.
Ability to work flexible shifts and days of the week including holidays.
Clear All
0 Beverage Manager - Casino jobs found in Chicago, IL area