Beverage Manager - Casino manages all activities of the beverage function for the organization. Identifies, evaluates and develops strategies to increase revenue and guest satisfaction with the department's services. Being a Beverage Manager - Casino ensures compliance with all food and beverage regulations. Monitors equipment and inventory levels and takes appropriate action. Additionally, Beverage Manager - Casino may require a high school diploma or its equivalent. Typically reports to the head of the unit/department. The Beverage Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Beverage Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Your day to day
People
Guest Experience
Notify engineering immediately of any maintenance and repair needs
Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
Responsible Business
Financial
Accountabilities
This is the top food and beverage job in the hotel. Supervising a large number of team members in one or two food and beverage outlets, kitchens, and may include banquet facilities that cater to 500 people or less.
May oversee one or more subordinate managers or supervisors.
What we need from you
How do I deliver this
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG ® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer
We’ll reward all your hard work with a great salary and benefits including a uniform, great room discount and superb training.
Join us and you’ll become part of the global IHG family and like all families, all our individual team members share some winning characteristics.
As a team, we work better together we trust and support each other, we do the right thing and we welcome different perspectives.
You need to show us you care : that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit confidential to find out more about us
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good.
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both.
We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues.
Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience.
The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
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Last updated : 2024-04-24
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