Beverage Supervisor - Casino jobs in Harrisburg, PA

• Serves food and beverage products with style and in an efficient manner. Ramp Certified - Follows all Company policies and procedures. Is assigned to work in the restaurant or on the casino floor for beverage service as appropriate.
• Greets and serves guests in a friendly, upbeat, and positive manner using the guest’s name when possible.
• Maintains a clean, well-organized, and properly stocked service area at all times.
• Maintains the appropriate supplies needed for the proper performance of duties.
• Follow Company procedures with respect to Responsible Gaming/Alcohol Service.
• Understands, complies with, and enforces all alcohol awareness procedures and relevant laws.
• Card any guest who looks 30 years old or younger. Retrieves empty glasses and returns them to the service bar or other designated area.
• Fulfills guest beverage order requests on the casino floor or other areas as assigned, by taking and processing orders, and serving them in a friendly, quick and efficient manner.
• Assists with preparing drink orders as directed.
• Works collegially with supervisors, bartenders, bar porters, and other cocktail servers to prepare and deliver drinks quickly and courteously.
• Familiarizes self with all items on the menu and explains food items when necessary. Answer Guest questions as appropriate.
• Garnishes items as needed. Notifies supervisor of any quality or freshness concerns.
• Utilizes proper cash/comp procedures and adheres to established P.O.S procedures and pricing structure for every order.
• Maintain an up-to-date knowledge of Company events and promotions and be able to answer guests’ questions accordingly.
• Provides excellent service to make the experience for the guest memorable.
• Handles guest complaints, and, if necessary, solicits involvement and support from supervisor.
• Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, Management and Vendors.
• Serves as a company "ambassador" for promotional events, outside charity functions, sporting events, etc…
• Follows established company and departmental appearance standards, including uniform, hygiene, and general appearance guidelines, at all times.
• Adhere to all appearance and uniform standards of each role.
• Performs all other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Experience and Skills:

• High School Diploma or G.E.D. required.
• Must be RAMP Certified. Minimum of 5 years food service experience. Strong communication skills both verbally and through written communications.
• Ability to function as part of a team. Be proactive and positive presenting a professional image.
• Ability to work all shifts, weekends/holidays.
• Full knowledge of all relevant federal, state, and local regulations and sanitation standards.
• Ability to lift up to 50 pounds.
• Must be capable of walking, bending, pushing, pulling, lifting, squatting, and kneeling (while balancing trays with several beverages) for a full 8 hour shift.
• Must be willing to adhere strictly to the appearance and uniform guidelines for each position.

Company Benefits include (please note that some are reserved for Full Time Team Members only):

Medical/Dental/Vision after 90 days of continuous full time service

Paid Time off (Vacation, Sick, Holidays)

401K with partial company match (after 6 months of employment – both FT and PT)

Short and Long Term Disability (after a qualifying period)

Employee Dining Room

Free Uniforms and Parking

Brightfunds Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciation and Celebration Events

Fun Company Swag

This is not a comprehensive list of benefits offered.

From: Parx Casino