Beverage Supervisor - Casino jobs in Oklahoma City, OK

Job Details

As a key component of the casino entertainment, this position is responsible for providing an entertaining and exciting experience for the guests. As a performer, the Costumed Beverage Server is expected to be “on-stage” during their scheduled shift and must provide the guest with an environment that is fast, fun, and friendly. Incorporating a stage persona while serving guests drinks for extended periods of time is a requirement of the position.

• Embodies Traditions' Mission, Vision, and Core Values
• Creates and ensures a fun filled, entertaining and exciting environment
• Greets and provides our guests with fast, fun, friendly, focused service, while taking orders and serving drinks
• Incorporating a stage personality while serving guests drinks for extended periods of time
• Ensures guest satisfaction, drink quality, and cleanliness
• Has knowledge of common drinks being served, ingredients, and prices
• Answer questions about drinks, making recommendations upon request
• Take drink orders and serve drinks to guests
• Explain how various drinks are prepared, describing ingredients and mixing methods
• Inform guests of daily drink specials
• Check guest’s identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Wrist band all guests consuming alcoholic beverages.
• Attempt to limit problems and liability related to guests excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests
• Write guests drink order on order slips, memorize orders, or enter orders into computers for transmittal to bar staff
• Remove glasses or drink containers from bar, gaming areas, or entertainment venue and take them to the station for cleaning or disposal
• Clean bars, gaming areas, counters, etc.
• Present bills, accept payments, operate cash register
• Prepare cash receipts after establishments close, and make bank deposits
• Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
• Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety
• This position is located within The Chickasaw Nation's Casinos.