Summary Hiring an experienced Production Bike Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list!
In this job you will
- Perform a variety of service functions on new and used bikes.
- Provide one of a kind customer service through direct and detailed interaction with customers.
You are
- Dependable
- People-oriented
- Adaptable
- Detail-oriented
- Proactive
- Positive
- Problem solver
Repair experience requied. Riders and enthusiasts preferred.
Duties Duties include but are not limited to:
- Apply shop standards in the assembly and repair of bikes across the full product line.
- Evaluate the mechanical condition of the product and estimate the cost of repairs.
- Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
- Meet or exceed shop production standards.
- Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
- Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
- Assist customer in the sale or repair process by sharing product and technical knowledge as appropriate.
- Operate cash register as necessary.
- Record replacement parts inventory and supply shortages.
- Maintain shop cleanliness including bench and common workspace.
- Install and adjust gear mechanisms.
- Assemble new bicycles on as needed basis
- Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
- Align wheels.
- Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
- Shape replacement parts, using bench grinders.
- Install and adjust brakes and brake pads.
- Install new tires and tubes.
- Clean and lubricate bicycle parts.
- Order bicycle parts.
- Build wheels by cutting and threading new spokes.
- Explain technical product or service information to customers.
- Sell products or services.
- Perform basic equipment maintenance.
- Order materials, supplies, or equipment.
- Align equipment or machinery.
- Disassemble equipment for maintenance or repair.
- Grind parts to required dimensions.
- Repair tires.
- Other duties as needed/ assigned.
Requirements Requirements include but are not limited to:
- Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.
- Previous bike assembly experience or equivalent preferred
- Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
- Strong attention to detail
- Ability to maintain open and positive relations with employees and customers
- Interest in developing own skills and knowledge
- Availability to work a flexible schedule based on business needs, including weekends
- Ability to periodically lift 40 pounds
Nice To Haves Preferred candidates will have knowledge and experience in any or all of the following systems and tools:
- Adjustable hand wrenches
- Bench mount stands Wall mount stands
- Box end spanners
- Cable cutters
- Cable stretchers
- Cassette lock ring tools
- Chain checkers
- Chain cleaner brushes
- Chainring nut wrenches
- Compact scissors
- Component cleaning brushes
- Cone wrench sets
- Crank bolt wrenches
- Crank pullers
- Crown race setters
- Derailleur hanger alignment gauges
- Desktop computers
- Floor pumps
- Folding hex wrench sets
- Frame taps
- Hex tools
- Inventory management software
- Multipurpose hammers
- Needle nose pliers
- Offset brake wrenches
- Open end wrench sets
- P-handled hex wrenches
- Pedal wrenches
- Phillips head screwdrivers
- Portable repair stands
- Precision spoke wrenches
- Screw type chain tools
- Shop repair stands
- Side cutter pliers
- Spoke gauges
- Sprocket removers
- Straight blade screwdrivers
- Threadless nut setters
- Three-way hex wrenches
- Tire levers
- Web browser software
- Wheel truing stands
Benefits A competitive benefits package including store discount and flexible scheduling is available.