Bicycle Repairer checks, repairs, and services bicycles. Requires a high school diploma or its equivalent and 0-2 years of experience. Being a Bicycle Repairer has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Additionally, Bicycle Repairer works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor/manager. (Copyright 2024 Salary.com)
As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.
You’ll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek’s signature hospitality. That means you’ll need to be a great communicator and leader who knows how to get the best out of your colleagues.
You’ll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop.
This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You’ll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop’s needs so both the service and sales teams are set up for success.
What you’ll bring to the team
Work Benefits
• Flexible and fun company culture
• Competitive health care
• Dental insurance, Vision insurance
• 401(k)
• Employee discounts on all product
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0 Bicycle Repairer jobs found in Tucson, AZ area