Billing Specialist jobs in Duluth, MN

Here at Avis Budget Group we're more than just rentals although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that.

We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more.

This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more : opportunities, benefits, support, collaboration and most importantly power to change the future.

Sound your speed? Come join our family.Avis Budget Car Rental LLC is searching for a Customer Service Research Specialist to join our Central Billing Department based in Virginia Beach, Virginia.

The successful candidate will be responsible for analyzing payment data, resolving disputes and other accounting related issues for Central Billing accounts.

The impact you’ll make : The primary function of this position is to analyze, adjust, and correspond with Avis Budget Group’s US and Canadian Central Billing Corporate and Tour accounts for a combined receivable of $400M annually in total inputs.

Analysis should be explicit to payment data, customers’ disputes and other accounting related issues. Through the analysis process be identified and corrected for misapplied cash, rate issues, on account balances, and partial payments.

What you’ll do : The essential duties and responsibilities as well as knowledge, skills and abilities include but are not limited to the following : Perform extensive primary and secondary research to develop a detailed understanding of the root cause of the billing discrepanciesAnalyze, evaluates, access, interpret, and synthesize research finding to acquire valuable insight on disputed charges to identify problem areas as it relates to rate codes used by a multiplicity of accounts.

Ensure proper interpretation of negotiated contracts to defend the company’s position and ensure an amicable resolution is reachedComplete adjustments through the use of general ledger and journal entry accounting in an effort to enhance collections on open receivable itemsProvide resolutions to customer inquiries using multiple forms of communication (e.

g., email, telephone, fax, etc.)Act as a liaison between field operations, sales, collections, WRC, EMEA, LAC, Asia Pacific and Corporate / Tour account holdersOther duties as assignedWhat we’re looking for : Basic Qualifications : 2 year of customer service and journal entry experience required1 years of research analysis in the rental car industry preferredSuccessful candidates will additionally possess the following qualifications : Excellent verbal and written communication skillsStrong documentation skillsStrong aptitude of debits and credits as it relates to journal entriesProven analytical and critical thinking abilitiesStrong analytical, problem solving and mathematical skillsStrong knowledge of MS Outlook;

MS Word; MS Excel is essentialExcellent organizational skills and the ability to handle multiple tasksMust have the ability to listen effectively and work with all levels of management in a teamPerks you’ll get : Access to Medical, Dental, Vision, Life and Disability insuranceEligible to elect other voluntary benefits including : Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages401(k) Retirement Plan with company matched contributions.

Full training to learn the business and enhance professional skills.Employee discounts, including discounted prices on the purchase of Avis / Budget carsAccess to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and moreCommunity involvement opportunitiesWho are we?

Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar.

Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.The fine print : Avis Budget Group is an equal opportunity employer M / F / Veterans / Disabled.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only.

Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Virginia BeachVirginiaUnited States of America

J-18808-Ljbffr

Last updated : 2024-04-07