Billing Systems Analyst jobs in Waco, TX

What We’re Looking For

The Systems Analyst role works within the IT Student Systems group to support the mission of the University by providing complex system support that includes maintenance, configuration, troubleshooting and data support as it relates to University systems that maintain student data. This position will report to the Assistant Director of Student Systems and will serve as a key partner to vendors, functional/operational staff that support the Graduate and Graduate Professional Education instances of Slate to manage student data.

A Bachelor's Degree, two years of relevant experience and an active Christian faith are required. Up to five years of relevant experience is preferred.

Work will be performed in an approved remote / hybrid work environment that may include travel to Waco for on-campus/in-person activities/meetings as required.

Applicants must be currently authorized to work in the United States on a full-time basis.

The ideal candidate will have the following skills:

• Experience using Ellucian Banner Student system in a Technical Support capacity 
• Slate system experience, including T-SQL. Slate is used for application processing for undergraduate and graduate programs and integrates with Banner as the source of authority for Student Data. 
• Knowledge of how data and documents flow into the main Student Systems (Applications, Decisions, Transcript info, Registration Holds)
• PL/SQL Developer and/or other Oracle tools to pull data.
• Integration experience to bring data together between systems. 
• Jira (used for project, task, issue tracking)
• Microsoft Tools (Outlook, Excel, Word, Teams)

Work will be performed in an approved remote / hybrid work environment that may include travel to Waco for on-campus/in-person activities/meetings as required. 

Applicants must be currently authorized to work in the United States on a full-time basis.

What You Will Do

• Work closely with business units to identify and present opportunities for improvement by analyzing and understanding existing business processes and documenting current state, then identifying gaps to an improved future state as it relates to Student integrations and data projects. 
• Meet with campus clients to assist with testing as it applies to patches, upgrade or new technology. 
• Proactively examine the change impact of requests on systems and general business operations to help in determining the priority of needs and scope of work. 
• Provide consulting services to application teams, vendors, and business offices as it relates to designing and evaluating new data integrations, standards and procedures and policies for managing data between campus systems.
• Effective communication and facilitation skills to converse successfully with technical and functional personnel. 
• Demonstrate problem solving, analytic and troubleshooting skills associated with Student systems. 
• Ability to comply with University policies
• Perform all other duties as assigned to support Baylor’s mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $65,000 - $67,500. The full salary range for this position classification is $51,569.56 - $85,089.77.
 

This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certification, analysis of internal equity, and other business and organizational needs

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus.  To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Illuminate.  Also, explore our great hometown of Waco and the many opportunities to engage locally.  If you are new to Central Texas, This is Waco!