Bingo Supervisor jobs in Chico, CA

Starting Wage is $16.57 per hour

POSITION SUMMARY:

Responsible assisting in all sub-department in bingo: floor clerk, pull tab clerk, Issues Supervisor, Caller, Admissions Clerk, Paper Clerk and Paymaster.

ESSENTIAL FUNCTIONS:

Includes the following (other duties may be assigned):

Maintains awareness of all Bingo floor activity.

Assists in ensuring compliance with federal currency reporting requirements.

Adheres to all Casino policies and procedures and internal controls.

Performs the following for each shift worked:

Answers guest questions regarding rules of the games operated by the Casino.

Assists new guests in how to play the games.

Sells bingo specials game cards to customers.

Sells pull tabs to guests.

Verifies winning BINGO and follows appropriate cash procedures in paying the prizes.

Maintains and is responsible for issued bank.

Communicates with Bingo Callers to ensure winners are handled correctly.

Helps settle guest’s disputes.

Balances the paper and cash count at end of shift.

Maintains positive player/house relations.

Maintains a professional, well-groomed image at all times.

Cleans assigned section at end of shift.

Participates in ongoing guest service training.

POSITION QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Customer Focus - Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.

Energy- Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.

Stress Tolerance - Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

Technical/Professional Knowledge and Skills - Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

EDUCATION:

High school diploma or GED

TRAINING AND/OR EXPERIENCE:

One year prior Bingo experience or public speaking preferred.