Bond Interest Clerk, Sr. jobs in Concord, NH

Bond Optics has been on the front edge of the optics industry for over 50 years, manufacturing precision optical components for the Aerospace, Defense, Research, Semiconductor, Biomedical and Laser industries. We are proud that many of our custom components are integral to some of the most cutting-edge technology in the world today, from large-scale laser systems investigating nuclear fusion to complex space-based systems studying the origins of the universe.

Position Purpose:

The Sales Administrator is an integral component of Bond Optics’ sales team. They are the “glue” to the sales pipeline, by serving as the primary point of contact for customers and facilitating seamless communication and structure amongst the sales team. The Sales Administrator will support the sales team in attaining monthly and annual targets, through administration and effective communication with new and existing clients.

Supervisory Responsibilities:

- None.

Responsibilities:

- Serve as the primary point of contact for customers, acting as a liaison between customers and the broader sales team.

- Prepare, organize, and manage customer quotes, ensuring accuracy and timeliness.

- Maintain accurate records of all quotations, including historical pricing details, terms and conditions, and customer communications.

- Organize and archive quotation documents for easy retrieval and reference.

- Perform sales analysis as structured by management to identify trends, opportunities, and areas for improvement.

- Assist in the implementation of sales strategies to drive business growth and meet targets.

- Review contracts to ensure compliance and accuracy. Collaborate with management and leadership to ensure contract compliance and risk mitigation.

- Contact vendors and service providers to coordinate logistics and support sales activities, in collaboration with Purchasing.

- Receive, verify, and process purchase orders (POs) accurately and efficiently.

- Acts under the direction of the Sales Manager and Account Manager(s).

Required Skills:

- Excellent organizational skills and attention to detail.

- Excellent time management skills with a proven ability to meet deadlines.

- Must be able to establish and maintain strong relationships with internal and external customers.

- Ability to function well in a high-paced environment.

- Self-motivated and entrepreneurial.

- Strong analytical and problem-solving skills.

- Proficient with Microsoft Office Suite; Excel and data analysis capabilities.

Qualifications (Education and Experience):

- Proven experience in a similar administrative role required. 3 years in a sales support or customer service role preferred.

- Knowledge of performance metrics (KPIs) preferred.

- Experience working in controlled environment and familiarity with ISO9001/AS9100 preferred.

- Knowledge of use with third-party data portals, FTP sites and similar preferred.

- Technical background required. Associate degree preferred.

- B2B and/or manufacturing experience preferred.

- Familiarity with regulatory requirements like ITAR, CMMC, and DFARS preferred.

- Familiarity with ERP systems preferred.

Physical Requirements:

- Prolonged periods of sitting at a desk and working on a computer.

- Must be able to lift up to 15 pounds at times.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Bond Optics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Any offer of employment will be contingent upon the candidates’ completion of a satisfactory background check.

Job Type: Full-time

Pay: $18.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Prescription drug insurance
• Vision insurance

Compensation package:

• Holiday pay
• Hourly pay
• Overtime pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Lebanon, NH 03766: Relocate before starting work (Required)

Work Location: In person