Position Summary:
The Audio Visual / Low Voltage Technician will be joining a highly successful and functional IT team that supports the needs of Graton Resort and Casino. This position is responsible for the repair, installation, and preventive maintenance of all Audio Visual and Low Voltage equipment and systems with the purpose of creating the best possible guest experience. This role assists in the setup, operation, and striking of live events, as well as supporting third party vendors needed to successfully operate an event.
Essential Functions:
1. Responsible for practicing, supporting and promoting Graton Resort & Casino's core values and demonstrating Exemplary Service Standards at all times.
2. Monitor and adjust sound levels and music programming across the property, including casino floor, hotel, Spa, and back of house areas.
3. Install, operate, troubleshoot, and perform routine maintenance on A/V equipment such as 70V speaker systems, Digital Signal Processors, Television displays, video walls, projectors, signage displays, video distribution systems, distributed antenna systems, and dimming systems.
4. Setup, assist, and operate A/V equipment for live events including microphones, speakers, audio mixers and lightings.
5. Assist third-party resources that may be required to support an event, such as sound and lighting engineers.
6. Help identify and escalate potential problems pertaining to A/V system performance, support, and reliability, as well as suggest solutions to help solve system issues.
7. Perform installation and repairs of low voltage category cabling, fiber, optic cabling, communications cabling, and coaxial cabling.
8. Monitor, operate and repair a variety of lighting dimming systems including Electronic Theater Control and Crestron Dimming.
9. Receive and respond to incoming calls, pages, and/or e-mails regarding A/V software/hardware problems.
10. Help maintain A/V and Low Voltage equipment inventory, ensuring that commonly used items for repairs and installation are in stock and available.
11. Be familiar with OSHA safety codes regarding Audio Visual and Low Voltage infrastructures.
12. Other duties as assigned.