Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Management Trainee
Be part of our growing team at Serenity Healthcare! We are seeking a self-driven and motivated individual for our Management Trainee Program in Lehi, UT. Promising career path with potential for advancement into leadership roles within Serenity (i.e., Assistant Management, Operations Management, Regional Management, etc.). This is an opportunity designed to provide talented individuals with hands-on experience and comprehensive training in various clinic roles including office admin, TMS technician and patient care manager. Across these positions, you will have a thorough understanding of the responsibilities, how our clinics operate and develop leadership skills. The primary responsibility of our managers is to connect with patients and promote the right medical solutions needed to take back their lives.
What You’ll Do
Participate in a structured training that covers key aspects of the company’s business operations and develop leadership skills.
- 1–3-month total of rotations in various clinic positions including TMS, Office Admin, and Patient Care Manager.
- Be able to overcome customer objections and effectively promote Serenity's healthcare options.
- Passionately educate every customer about TMS and Ketamine Infusion therapy.
- Record patient assessment data into our Electronic Health Records system.
- Consult with members to gather pertinent information regarding current symptoms, status of overall well-being, and medication history.
Qualifications
- 1 year of Supervisory experience or currently studying in a business-related field.
- Confidentiality in resolving common patient or customer concerns.
- Passion for helping people in a patient-centric culture.
- A quick learner, comfortable in an innovative environment.
- Ability to collaborate and work effectively in cross-functional teams.
What We Offer
- Competitive Wages
- Career Advancement Opportunity
- Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Fast-paced office setting
- Employee Referral Program
Who We Are
Serenity offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. We bring passion to improving our patient's lives to providing work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both!
Learn how Serenity Healthcare changes lives, please visit our website: https://www.serenityhealthcare.com/
This position is contingent on successfully completing a criminal background check and drug screen upon hire.