Branch Manager Assistant assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Being an Branch Manager Assistant assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Additionally, Branch Manager Assistant ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require an associate degree. Typically reports to a branch manager. The Branch Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Branch Manager Assistant typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
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Job Title: Assistant Branch Manager
Classification: Salaried plus commission
Department: Assigned Branch
Report to: Branch Manager
Principle Purpose of Job:
The Assistant Branch Manager is responsible for assisting the branch manager with the overall operations in their specific branch.
Examples of Duties:
Assist branch manager in operations of the branch offices including:
Contacts:
The Assistant Branch Manager works closely with the Branch Manager and branch personnel to ensure branch operations run smoothly.
Supervision:
Assists the Branch Manager in supervising the warehouse/delivery personnel within their branch, usually 1-7 people.
Accountability:
Accountable for day-to-day branch operations within their branch to ensure the branch is running as effectively as possible.
Working Conditions:
Work is performed in an office setting with exposure to a warehouse setting. Frequently required to stand, walk, stoop, kneel, crouch or crawl. Occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds, and occasionally lift and/or move more than one hundred pounds. Hearing and sight sufficient to work around forklifts and other typical warehouse equipment used to move large items and physical agility sufficient to remove the employee from the danger of falling items is necessary.
Qualification Guidelines
Knowledge/Skills/Abilities:
Experience/Education:
Prefer two years' experience in warehouse setting, although not required. High school diploma or GED equivalent. Spanish-speaking preferred, but not required. Must possess a valid drivers license. Must pass background check
WHAT THE IDEAL TEAM PLAYER WILL HAVE
The ability to work effectively with others and loves to add value to a like minded group endeavor
A sense of energy, passion, honesty, good attendance, and personal responsibility
Skills to say and do the right things to help teammates feel appreciated, understood, and included
Little ego when it comes to needing attention, credit, and is comfortable sharing accolades
Persistence, dedication, organization, and commitment to a task well done
Passion to do work that matters and not just looking for a J-O-B
Desire to see their work impact future generations and a willingness to mentor others
Strong communication and technical skills in order translate business needs into results
SKILLS AND REQUIREMENTS
Ability to operate a delivery pickup truck and backup with a 20' trailer attached
Ability to effectively communicate with customers by phone and in person
Basic understanding of warehouse operations, and safety rules
Must be able to stand, walk, stoop, kneel, and climb
Must be able to lift 50 pounds individually and team lift 100 pounds throughout a workday
Willingness to operate a forklift and pallet jack after training
Ability to manage multiple functions at one time
Valid Driver's License and good driving record
Bilingual (English/Spanish) a plus
Handle petty cash as needed
A FEW THINGS WE WANT YOU TO KNOW
We have approximately 300 team players and we're growing!
Our interview process is more thorough and involved because we are looking for the right fit.
We work really hard, we love what we do, at the end of the day we go home and enjoy our families.
We are looking for people who have a successful personal life, they make good team players.
We cultivate a pleasant winning environment using the principles of Humble, Hungry, & Smart.
Job Type: Full-time
Pay: $67,500.00 per year
Benefits:
Schedule:
Work Location: In person
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