Branch Manager Assistant assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Being an Branch Manager Assistant assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Additionally, Branch Manager Assistant ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require an associate degree. Typically reports to a branch manager. The Branch Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Branch Manager Assistant typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Who We Are
The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff. At OCLS, you’ll find staff who are dedicated to serving the community and cultivating an environment where everyone is welcome. We offer growth and development opportunities, competitive pay and benefits, and a healthy work-life balance.
Learn more about employment at OCLS.
Who You Are
You are seeking a fun and rewarding work environment. You are fulfilled by being part of a diverse organization that changes lives and positively impacts the community. You are service focused and successfully build positive relationships with external and internal customers alike. You communicate effectively, can work independently, and enjoy contributing to the accomplishment of team goals.
What You’ll Do
You’ll provide equal access to library materials, services, and events to people from all walks of life and interests. You’ll assist in the management of staff, daily operations, special projects, and customer satisfaction while upholding the library system’s mission and values in the pursuit of all duties.
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What You’ve Done
You’ve completed a bachelor’s degree, have gained experience in creating an effective, supportive, and motivating team environment, and have successfully demonstrated critical thinking, conflict resolution, and problem-solving skills to ensure a positive customer experience.
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