Branch Manager Assistant assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Being an Branch Manager Assistant assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Additionally, Branch Manager Assistant ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require an associate degree. Typically reports to a branch manager. The Branch Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Branch Manager Assistant typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Are you tired of looking for “just another job” and ready to build a lasting career? Since 1955, Cagwin & Dorward has been a leader in creating and maintaining beautiful landscapes and providing customers with exceptional service.
We believe exceptional service begins with hiring and retaining the very best employees, promoting from within, and cultivating a family-like atmosphere throughout all branches of the company. We are looking for hardworking, dedicated, and customer-centric people to join out team!
We value learning, respect, integrity, commitment, accountability, leadership, honor, courage, and results. If you have a high sense of urgency, are proactive, customer-focus, and professional and do what you say you’re going to do, we’d like to talk with you!
Position Summary: The primary role of the Branch Manager (BM) is to manage, direct and oversee all areas of operations to assigned branches and/or services. Responsible for building culture and cohesiveness, while maintaining structural leadership and providing support, training and supervision for all assigned field and management personnel. Ensure team members are adhering to company policies and procedures. This role will also engage in detail and be readily involved in meeting with clients while maintaining a culture of serving our customers that exceeds their expectations in the safest manner possible. The BM is responsible for the P&L’s for those branches and/or services assigned to them. This includes account profitability, employee recruitment and retention, customer retention, crew performance to budget, client satisfaction and quality work.
Essential Functions & Responsibilities: To successfully fulfill this position, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the skill and ability required:
Staff Management and Development
Customer Service
Business Performance & Development
Clear All
0 Branch Manager Assistant jobs found in Petaluma, CA area