Branch Manager Assistant assists the branch manager in the daily operations of a retail banking branch office. Performs routine branch opening, closing, customer service, and other operational tasks and activities. Being an Branch Manager Assistant assumes responsibility for the supervision of the branch office during the manager's absence. Assists in training and managing branch staff. Additionally, Branch Manager Assistant ensures that branch operations follow all company policies and procedures. Maintains the required security, operational, and service quality standards. Usually has completed a bank management training program. May require an associate degree. Typically reports to a branch manager. The Branch Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Branch Manager Assistant typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Estimated starting annual salary for this position is $62,400-$74,568.
Education, Skills & Experience Requirements:
• High School diploma or G.E.D. equivalent
• Two to four years of college preferred
• Minimum three to five years bank operations experience
• Demonstrated ability to be an effective supervisor and to build and maintain rapport with management and subordinates. Generally equivalent to two years Supervisor experience
• Demonstrated knowledge of Bank Products & Services, and all associated software and programs, including Microsoft Office
• Demonstrated ability to identify, investigate and resolve problems concerning customer accounts/transactions
• Demonstrated ability to manage in a sales environment, including Staff Coaching, Skills Transfer, and conducting Individual Development Plan meetings and Branch Sales meetings.
• Outstanding oral and written communication skills
The duties and responsibilities of the Assistant Branch Manager will include:
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0 Branch Manager Assistant jobs found in Queens Village, NY area