Branch Manager
Auburn, NY
We're looking for a Branch Manager who can:
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Cultivate strong relationships, gain buy-in, and serve as a reliable & trusted leader
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Direct & supervise the staff and day-to-day operations of assigned branches
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Oversee branch profitability through consistent quality service, achieving sales and productivity goals
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Provide on-site support to the operations manager with a general understanding of department functions and supporting personnel
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Communicate with managers & directors regarding staffing needs and work with HR during recruitment and onboarding of new hires
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Actively participate in hiring, compensation, performance reviews, and employee development
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Understand Route, Capital, & Service product offerings and contribute to discussions regarding profit margin goals with operations & pricing managers
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Build relationships with key accounts, monitor their sales, and understand their buying trends
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Address customer concerns, return phone calls, and provide follow-up
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Identify unique sales opportunities and support the Sales Manager
About Us
Fisher & Thompson is a service company for dairy farms across the East Coast. We offer a wide range of products allowing farmers to upgrade their equipment – from robots to used equipment. We find experts and solutions to fit our customers' needs.
We seek an experienced Branch Manager with a proven track record of providing strong leadership, organizing daily operations in an assigned branch location, supervising staff, and ensuring the team meets productivity & sales goals. We want to hear from you if you have strong leadership & strategic planning experience and a general understanding of the Ag industry.
Our Ideal Branch Manager:
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Experienced: 5 years of operations, management, and strategic planning experience is needed; a general understanding of the Ag industry so you can communicate effectively with our customer base is preferred.
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Active Listener: Someone who listens to get a clear picture of each person's needs, whether a customer or co-worker.
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Excellent Communication Skills: Able to build good client relationships & trust by listening and providing exceptional service. A commitment to regular communication & follow-up. Consistent: Ability to handle stressful situations in a calm & composed manner.
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Computer Skills: Proficient with email, Word, Excel, and PowerPoint.
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Travel: Will visit a 2nd New York location (Batavia) one day each week; occasionally travel to farms & job sites.
What We Offer Our Branch Manager:
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$130k/year
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Health, Dental & Vision benefits
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Paid time off & holidays
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Retirement plan w/ a company match
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Disability insurance
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Life Insurance
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Company laptop
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Cell phone stipend
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Company car for site visits
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A company committed to excellence for customers & employees alike, serving them with honor & integrity
To Apply
To be considered for our Branch Manager position, please submit your resume in MS Word or PDF format.