Branch Office Manager jobs in Livonia, MI

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Salary
• Health benefits
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Commission plus bonus

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent interpersonal skills
• People-oriented
• Organizational skills
• Self-motivated
• Ability to work in a team environment
• Provide timely and thorough activity reports to agent
• Ability to conduct interviews in the office
• Knowledge of financial services products
• Ability to explain complex financial issues in understandable terms
• Property and Casualty license (must be able to obtain)
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)
• Life and Health license (must have currently)
• Courses on ethical and customer centered sales practices will be required
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
• Position may require irregular working hours
• Bachelor's degree required
• Associate's degree or higher preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.