Lead Collections Investigator

POSITION INFORMATION

Job Code: R41370
Full Time Salary Range: $5,203.00 - $7,202.00

FLSA Status: Exempt

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This posting may be used to create a Talent Pool. Talent Pools may be used for a period of 10 months after the closing date on a job posting.

MISSION STATEMENT

The Judicial Department works to provide equal access to justice, contribute to public safety, and strengthen the rule of law across Colorado. Together our courts and probation departments are committed to impartial and timely dispute resolution; support for families, litigants, and victims; client rehabilitation; and meaningful community engagement.

STATEMENT OF DUTIES

General Statement Of Duties:
Serves as lead collections investigator over other collection staff and performs advanced work in administering, enforcing, and collecting on court orders or judgments entered with respect to fines, fees, restitution, or any other accounts receivable of the court, judicial district, or Judicial Department.

Distinguishing Factors:
This position is distinguished from the Collections Investigator position by the additional duties associated with serving in a lead capacity over two or more employees designated as collection staff.

ESSENTIAL FUNCTIONS

ESSENTIAL FUNCTIONS CONT.

Supervisor Responsibilities:
This position has supervisory accountability over at least two other employees designated as collections staff, as described under “Distinguishing Factors”, and provides guidance, assistance, or mentorship to less experienced coworkers, volunteers, or interns in a unit. Instructs in work methods and reviews work product of subordinates. Plans, directs and coordinates activities for a unit(s). Duties may include scheduling and assigning work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others. May conduct performance appraisals and provide input into and participate in discipline, dismissal, and hiring processes.

MINIMUM QUALIFICATIONS

Minimum Education:
Graduation from an accredited college or university with a bachelor's degree in the field of business administration, accounting, criminal justice, psychology, sociology or related field; or four years of experience conducting financial or collection related interviews and investigations, credit management or related experience. One year supervisory experience or one year of experience serving in a lead capacity over other employees is preferred.

OR

Any equivalent combination of education or experience may substitute on a year-for-year basis. However, the one year of supervisory or lead capacity experience is still preferred.

Physical Demands:
While performing the duties of this job, the employee is regularly required to sit; use hands to perform repetitive motions, talk and hear. The employee is frequently required to walk/move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment:
The noise level in the work environment is usually moderate. May handle emergency or crisis situations; is subject to many interruptions; may handle multiple calls and inquiries simultaneously; and may occasionally handle absentee replacement on short notice.