Branch Service Manager jobs in Anchorage, AK

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Branch manager
  • All Ways Caring HomeCare
  • Soldotna, AK FULL_TIME
  • Our Company :

    All Ways Caring HomeCare

    Overview :

    The Branch Manager is accountable for the overall operation of the ResCare HomeCare or All Ways Caring Branch. The Branch Manager must manage all aspects of branch sales and service delivery to meet and exceed financial targets (sales, fees, gross profit, and contribution).

    Responsible for building and maintaining relationships with key clients and business leaders in the community as well as local, regional and Corporate management while maintaining a strong focus on continuous improvement and customer satisfaction.

    As business conditions change, the Branch Manager assesses the impact and responds accordingly to ensure maximum profitability and expense management.

    The Branch Manager is also responsible for selecting, training and developing the branch staff and for monitoring performance to achieve business results by leading the branch staff in business development, service delivery, client satisfaction and retention.

    Responsible for management of all aspects of recruitment and selection processes. Responsible for overseeing Human Resources including : interviewing, hiring, employee orientation, performance evaluation, payroll processing, and employee relations.

    External Job Description :

    Administration / Finance - Managing Quality Management System initiatives; proactively identifying and assessing potential risks and costs associated with workers' compensation, unemployment compensation, extended payment terms and bad debt.

    Analyzing monthly financial statements for branch and implementing strategies to increase profitability; managing operating expenses (profit and loss (P&L) responsibility) to maximize contribution;

    developing and executing branch's annual business plan.

    Service Management Monitoring to ensure that every client is served Monitoring to provide exemplary service to every client to optimize utilization.

    Maintaining strong and positive relationships with referral partners, payor sources, and clients. Manages on-call as needed.

    Sales and Marketing

    Manage / Analyze sales and service processes to include managing assigned territory, conducting recruiting / sourcing sales, campaign / blitzes, identifying leads, conducting cold and canvass calls, setting appointments, creating and developing proposals and pricing models consistent with established guidelines, creating presentations, documenting customer agreements, closing sales, documenting sales activities in client management software system and completing other required reports;

    Participating in personal care sales programs / contest / meetings, utilizing personal care sales tools that support our Sales Philosophy & Roadmap, maintaining a thorough understanding of personal care service and product offerings, capitalizing on labor / business / community issues to grow market share.

    Ensuring sales targets are met including appropriate mix of industries and service lines; leading branch participation in HomeCare sales programs / contests / meetings, maintaining awareness of competitors strengths and weaknesses and HomeCare resulting strategic position, managing territory to ensure efficient sales strategy for the branch.

    Executing Branchs annual business plan.

    Talent Management - Selecting, training and developing staff; monitoring and supervising staff performance including setting expectations, coaching and recognizing achievements, demonstrating positive leadership and cultivating Stars and Legacy initiatives.

    Monitoring and coaching the service team to ensure effective unemployment and workers' compensation claim management.

    Qualifications :

    • 1 years of supervisory experience required.
    • 1 years of sales or marketing experience in a HealthCare or related setting preferred
    • Experience in managing systems, processes, and people.
    • Ability to effectively communicate verbally and orally with all levels of personnel internal and external
    • Desire and ability to expand and build business relationships.
    • Excellent problem-solving skills to handle client and employee issues.
    • Ability to work flexible hours and after hours as needed to support business needs.
    • BS Degree preferred (business, nursing, social services or related field of study) but not required with equivalent experience

    About our Line of Business :

    All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home all while maximizing their dignity, privacy and independence.

    Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities.

    All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimers / dementia care, respite care and other programs.

    For more information, please visit www.AllWaysCaring.com . Follow us on Facebook and LinkedIn.

    Salary Range :

    USD $60,000.00 - $70,000.00 / Year

    Last updated : 2024-03-06

  • 20 Days Ago

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Branch Manager
  • Novus Glass
  • Eagle River, AK FULL_TIME
  • For over 40 years Novus Glass has worked tirelessly to deliver the best service and top-tier products to our customers. As an established industry leader certified by the Auto Glass Safety Council, we...
  • 1 Day Ago

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Branch Manager
  • Alaska Geographic
  • King Salmon, AK FULL_TIME,TEMPORARY
  • Job description JOB TITLE: Branch Manager PAY: $19.00 per/hour depending on experience SEASONAL POSITION: April – October ADVERTISEMENT: Come and join a dynamic team of professionals who help raise mo...
  • 1 Month Ago

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Branch Manager
  • Novus Glass
  • Wasilla, AK FULL_TIME
  • Join the Speedy Glass family and be part of something big! Speedy Glass has been an innovation leader in the auto glass repair and replacement industry for over 70 years operating 30 shops throughout ...
  • 16 Days Ago

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Branch Manager
  • Speedy Glass US
  • Wasilla, AK FULL_TIME
  • Join the Speedy Glass family and be part of something big! Speedy Glass has been an innovation leader in the auto glass repair and replacement industry for over 70 years operating 30 shops throughout ...
  • 16 Days Ago

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Branch manager
  • Lanco Group of Companies
  • Anchorage, AK FULL_TIME
  • Job Purpose : The Branch Manager directs the overall activities of the branch to continually and simultaneously serve the customers within the company’s target market in an extraordinary manner so tha...
  • 1 Month Ago

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0 Branch Service Manager jobs found in Anchorage, AK area

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Grounds Technician
  • Aurora Military Housing
  • Anchorage, AK
  • Job Description Job Description Job Summary: Aurora Military Housing, a leader in the real estate development, construct...
  • 3/29/2024 12:00:00 AM

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Manager & GM - Alaska
  • Otis Worldwide
  • Anchorage, AK
  • Date Posted: 2024-02-26 Country: United States of America Location: OT373: SSA - ANCHORAGE, AK 619 E SHIP CREEK AVE #301...
  • 3/29/2024 12:00:00 AM

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Teller Part Time Cottonwood Creek
  • WELLS FARGO BANK
  • Wasilla, AK
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/29/2024 12:00:00 AM

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Branch Manager, Weld Air Alaska
  • Farwest Steel Corporation
  • Wasilla, AK
  • **Farwest** **Branch Manager, Weld Air Alaska** **Wasilla, AK - Full Time** Farwest Steel Corporation is seeking applica...
  • 3/29/2024 12:00:00 AM

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Rep, Mobile Examiner - (P/T) - ExamOne/Anchorage, AK area
  • Quest Diagnostics
  • Anchorage, AK
  • Overview: Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to ...
  • 3/28/2024 12:00:00 AM

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Internal Revenue Agent (Fed State Local Gvmt Spec - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Anchorage, AK
  • Duties WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TE/GE) DIVISION? A description of the business units can be found a...
  • 3/27/2024 12:00:00 AM

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Warehouse Associate
  • Grainger
  • Anchorage, AK
  • Job Description Job Description Position Details: The Branch Warehouse Associate performs warehouse responsibilities to ...
  • 3/25/2024 12:00:00 AM

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Food Storeroom Manager - Relocation Assistance Available
  • Aramark
  • Elmendorf AFB, AK
  • Job Description Individual will accurately and efficiently manage dining facility storeroom operations and inventory man...
  • 3/20/2024 12:00:00 AM

Anchorage (officially called the Municipality of Anchorage; Dena'ina: Dgheyaytnu) is a unified home rule municipality in the U.S. state of Alaska. With an estimated 298,192 residents in 2016, it is Alaska's most populous city and contains more than 40 percent of the state's total population; among the 50 states, only New York has a higher percentage of residents who live in its most populous city. All together, the Anchorage metropolitan area, which combines Anchorage with the neighboring Matanuska-Susitna Borough, had a population of 401,635 in 2016, which accounts for more than half of the s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$50,925 to $65,648
Anchorage, Alaska area prices
were up 2.8% from a year ago

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