Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Join us at Kohler Credit Union for an exciting opportunity as a Full Time Branch Manager in Plymouth! Embrace a role where you can advance professionally and enjoy family-friendly work hours. Be a vital part of our team-focused culture and experience unrivaled career growth. This onsite position in Plymouth offers a competitive salary that rewards your expertise and dedication.
Come be a part of a company that prioritizes member-centricity and integrity within a fun, member-focused environment. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, tuition reimbursement, and Paid Time Off. Don't miss out on this chance to make a real impact in the financial industry!
What does a Branch Manager do?
As the Branch Manager at Kohler Credit Union, you will play a pivotal role in hiring, training, and fostering teamwork among employees. Your commitment to upholding a strong sales and service culture within the branch will drive success and member satisfaction. By building and nurturing relationships with new and existing members, you and your frontline staff will cultivate a loyal member base that actively refers others to experience the exceptional service and benefits offered by our credit union. Join us in creating a positive impact and making a difference in the financial well-being of our community.
What we're looking for in a Branch Manager
To excel in the role of Branch Manager at Kohler Credit Union, candidates must possess a Bachelor's Degree. Proficiency in Microsoft Office is essential, along with a solid understanding of intermediate math concepts.
Additionally, the ability and willingness to obtain notary certification is required to perform various duties effectively. Candidates should demonstrate exceptional organizational skills, strong leadership abilities, and effective communication skills to drive the branch's success and ensure exceptional service delivery to our valued members.
Connect with our team today!
We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!
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