Branch Service Manager jobs in Baltimore, MD

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Branch Manager
  • Hoist & Crane Service Group Inc
  • Baltimore, MD FULL_TIME
  • For over 40 years, Hoist & Crane Service Group has been a leader in the industrial service industry. Safety is our top priority and our programs have been honored by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy.

    Hoist & Crane Service Group is looking for an experienced Branch Manager to lead our team. Branch Managers are responsible for:

    • Managing field and office personnel, with the support of the Regional Manager and Corporate Office
    • Growing branch profitability by providing the highest quality service to ensure customer satisfaction
    • Driving our award-winning safety culture, ensuring all crane service work is performed in a safe and professional manner.
    • Maintaining branch profit/loss statements in accordance with corporate margin guidelines, providing financial monthly reports to the Regional Zone Manager.
    • Creates a team atmosphere where all employees are valued and supported within our 5 Marks culture.
    • The ideal candidate will have experience in the crane service industry, some in the field. He/she will thrive in a fast-paced environment, adjust quickly to change, and be able to provide strong leadership.

    What Can Hoist & Crane Service Group Offer you?

    Hoist & Crane Service Group offers training for all employees, competitive wages and benefits packages including:

    • Medical, Dental, and Vision coverage
    • Long and short term disability
    • 401K


    Qualifications


    Qualified Branch Manager candidates will have the following:

    • 5 years management experience in the Crane Service Industry
    • Crane field service experience
    • Strong communication skills, written and verbal
    • Proficient with computers including Excel
    • Exceptional customer service skills
    • Proven financial and operational knowledge
    • Ability to learn and become proficient in accounting software programs (NetSuite a plus)
    • Proven organizational and leadership skills
    • Able to work independently and as a team
    • Able to lift 50 pounds and sit or stand for long periods of tim
  • 29 Days Ago

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Branch Service Manager
  • Jesco Inc
  • Baltimore, MD FULL_TIME
  • DescriptionPosition SummaryThe Branch Service Manager is responsible for managing the day to day operations of the Service Department while ensuring that both internal and external customers receive a...
  • 22 Days Ago

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Branch manager branch
  • PNC Financial Services Group, Inc.
  • Westminster, MD FULL_TIME
  • Position OverviewJob DescriptionManages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with...
  • 18 Days Ago

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Branch Manager
  • Queenstown Bank of Maryland.
  • Centreville, MD FULL_TIME
  • Summary: This position is responsible for overseeing the administration and efficient daily operation of a full-service, community bank branch. Position will ensure superior levels of customer service...
  • 18 Days Ago

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Branch Manager
  • Allied Universal
  • Baltimore, MD FULL_TIME
  • Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workpl...
  • 21 Days Ago

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Branch Manager
  • Dejana Truck & Utility Equipment
  • Baltimore, MD FULL_TIME
  • WHO WE ARE: Dejana Truck & Utility is a division of Douglas Dynamics, North America’s premier manufacturer and up-fitter of work truck attachments and equipment. Our belief is that our employees and c...
  • 4 Days Ago

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0 Branch Service Manager jobs found in Baltimore, MD area

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Pest Control Service Professional - Baltimore, MD
  • Hawx Services, LLC
  • Linhicum Heights, MD
  • About Hawx: Founded in 2013, Hawx Pest Control is a customer-centric and technology-driven company that is in the proces...
  • 4/25/2024 12:00:00 AM

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Field Service Coordinator
  • Honeywell
  • Baltimore, MD
  • The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators,...
  • 4/25/2024 12:00:00 AM

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Customer Relations Specialist
  • Orkin
  • Gaithersburg, MD
  • Overview: We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to ...
  • 4/24/2024 12:00:00 AM

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Registered Client Associate
  • Wells Fargo & Co.
  • Baltimore, MD
  • By using a Site or interacting with a Wells Fargo advertisement or page or account on a third party site, you consent to...
  • 4/23/2024 12:00:00 AM

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Customer Service Coordinator
  • Ryder System
  • Glen Burnie, MD
  • Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
  • 4/23/2024 12:00:00 AM

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Distribution Customer Service Lead
  • Expeditors International
  • Washington, DC
  • Become a member of a global community! The international logistics industry is an integral piece of the global trade puz...
  • 4/23/2024 12:00:00 AM

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Customer Service Agent (Baltimore) 28.02.2022 Baltimore-Airport
  • sixt.it
  • Baltimore, MD
  • SIXT is seeking a Customer Service Agent to join the (branch location) team. The CSA will deliver exceptional customer s...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • National Seating & Mobility, Inc.
  • Baltimore, MD
  • ** Customer Service Representative** **Job Category****:** Branch Administration **Requisition Number****:** CUSTO002706...
  • 4/21/2024 12:00:00 AM

Baltimore (/ˈbɔːltɪmɔːr/) is the largest city in the state of Maryland within the United States. Baltimore was established by the Constitution of Maryland as an independent city in 1729. With a population of 611,648 in 2017, Baltimore is the largest such independent city in the United States. As of 2017[update], the population of the Baltimore metropolitan area was estimated to be just under 2.808 million, making it the 20th largest metropolitan area in the country. Baltimore is located about 40 miles (60 km) northeast of Washington, D.C., making it a principal city in the Washington-Baltimo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$47,070 to $60,678
Baltimore, Maryland area prices
were up 1.5% from a year ago

Branch Service Manager in Alexandria, LA
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Branch Service Manager in Atlanta, GA
Now ask whether and how they know how well their branches actually perform.
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