Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
The Branch Manager exercises responsibility for the overall administration and efficient daily operation of energy service locations.
Job Duties
Qualifications
Bachelor's degree (B. A.) from four-year college or university or one to two years related experience and training. Equivalent combination of education and experience will also be considered.
The qualified candidate will also have a Class C driver's license, Hazmat training, and supervisory certification in drug & alcohol education.
This organization is an Equal Opportunity/Affirmative Action employer. All qualified applicants are considered for all positions without regard to race, color, religion, sex, ancestry or national origin, age, sexual orientation, marital status, disability, protected veteran status or any other legally protected status.
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