Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
The position of Branch Manager will be based out of our Anniston, AL Location!
Summary
The Branch Manager is responsible for developing / coaching their team and providing the profitable and safe functioning of the branch.
The Branch Manager reviews all aspects of branch operations, interprets corporate goals, prepares, and executes annual budgets, and plans and implements sales and operational initiatives to achieve profitable business growth.
Responsibilities include but are not limited to safety, personnel, facility, inventory, equipment, and the overall business results.
What You'll Do
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job.
It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job.
The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
What You'll Need
Knowledge, Skills and Abilities
Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Environment
Physical Demands
Weight and Force
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO / Disabled / Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Last updated : 2024-04-03
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