Branch Service Manager jobs in Boise, ID
Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Branch Service Manager jobs
Branch Service Manager- Fruitland Branch
- Zions First National Bank
-
Fruitland, ID
FULL_TIME
-
Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.
Branch Banking is the backbone of our industry. Join our team of client-facing experts whose experiences and expertise demonstrate the value we offer to our clients. Your skills and talents will showcase you’re an asset to the bank and your possibilities for success are limitless. As the Branch Service Manager you will be responsible for creating an environment for you and your team to succeed in the community by offering our clients and neighbors the products and services they need to build a better financial future! We are focused on creating banking of the future and seeking like-minded professionals to join our team.
This role will:
Manage the branch service, sales and operations functions to achieve the strategic goals of the branch in coordination with a Branch Manager.
Regularly makes substantially weighted recommendations regarding: interviewing, selecting, hiring, performance evaluations, advancement and termination of employees.
Be responsible for training, coaching and mentoring employees.
Resolve and respond to client service issues, complex client complaints and questions.
Direct the work of managed employees.
Recommend promotions or other changes in employee status, handle employee complaints and grievances, discipline employees, and determine the approach used by employees to do assigned tasks.
Monitor and/or implement legal compliance measures; as well as ensure the branch is in compliance with all bank policies, procedures, and safety standards.
Provide sales leadership, through their own production, as well as the oversight of sales and services tasks.
Have discretion to perform approvals and overrides within their authority.
Be involved in planning long- or short-term operational, sales and customer experience goals.
Investigate and researches operational issues, loss, fraud and resolve complex and/or significant matters on behalf of the company.
Represent the branch in handling complaints, arbitrating disputes or resolving grievances.
Perform other duties as assigned.
Qualifications:
Requires a high school diploma and 2 years experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience.
A combination of education and experience may meet requirements.
Knowledge of the banking industry, processes, procedures, regulations and products.
Knowledge of lending process and procedures.
Strong customer service, relationships building, sales and management skills.
Able to handle various client concerns and problems.
Must have good communication skills, both verbal and written.
Knowledge of computer programs, i.e. word processing, spreadsheets etc.
Ability to set and maintain high quality work standards.
Ability to lead a group.
Ability to deal effectively with people in various job capacities.
Excellent problem solving and communication skills.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products - 1 Month Ago
BRANCH MANAGER
- All Ways Caring HomeCare
-
MERIDIAN, ID
FULL_TIME
- Our Company All Ways Caring HomeCare Overview The Branch Manager is accountable for the overall operation of the ResCare HomeCare or All Ways Caring Branch. The Branch Manager must manage all aspects ...
- 2 Days Ago
Branch Manager
- Sunbelt Rentals
-
Nampa, ID
FULL_TIME
- Job Description Join Our Team!Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only...
- 8 Days Ago
Branch Manager
- Corwin Co., Inc. dba Eastern Oregon Rental & Sales and NW Construction Supply
-
Baker, OR
FULL_TIME
- Branch Manager - Heavy Equipment Rental & Construction Supplies *UNCAPPED COMMISSIONS* ASK ABOUT RELOCATION ASSISTANCE! Position Overview: Are you a seasoned leader with a passion for optimizing store...
- 1 Month Ago
Branch Manager
- OneMain Financial
-
Meridian, ID
FULL_TIME
- PUT YOUR CAREER IN MOTION AS A BRANCH MANAGERAs a OneMain Branch Manager, you will create an outstanding environment-a place where people enjoy coming to work and making a positive impact in the commu...
- 1 Month Ago
Branch Manager
- White Cap
-
Boise, ID
FULL_TIME
- A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is commit...
- 1 Month Ago
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0 Branch Service Manager jobs found in Boise, ID area
Maintenance-Operations Supervisor
- Idaho State Job Bank
-
Boise, ID
- Maintenance-Operations Supervisor at Veterans Affairs, Veterans Health Administration in Boise, Idaho, United States Job...
- 4/26/2024 12:00:00 AM
Member Service Representative (Teller)
- Mountain American Credit Union
-
Garden Valley, ID
- Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filli...
- 4/25/2024 12:00:00 AM
Medical Customer Service-Central Support/Pre-Qualification
- Norco, Inc
-
Meridian, ID
- Company Description Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Mont...
- 4/24/2024 12:00:00 AM
Human Resources Specialist (Recruitment & Placement)
- Idaho State Job Bank
-
Boise, ID
- Human Resources Specialist (Recruitment & Placement) at Bureau of Land Management in Boise, Idaho, United States Job Des...
- 4/23/2024 12:00:00 AM
Lead Human Resources Specialist (Detail/Temporary Promotion NTE 1 Year)
- Idaho State Job Bank
-
Boise, ID
- Lead Human Resources Specialist (Detail/Temporary Promotion NTE 1 Year) at Bureau of Land Management in Boise, Idaho, Un...
- 4/23/2024 12:00:00 AM
Personnel Employment Assistant
- Idaho State Job Bank
-
Boise, ID
- Personnel Employment Assistant at Serco in Boise, Idaho, United States Job Description Position Description If you love ...
- 4/23/2024 12:00:00 AM
Agriculture Customer Service Representative (Caldwell, ID)
- Wilbur-Ellis Company
-
Caldwell, ID
- Are you customer-focused with an attention to detail? Are you proficient with computers and Windows applications? Do you...
- 4/22/2024 12:00:00 AM
Environmental Protection Specialist
- Federal Highway Administration
-
Garden City, ID
- Federal Highway Administration Environmental Protection Specialist Boise , Idaho Apply Now Summary In this position, you...
- 4/22/2024 12:00:00 AM
About Boise, Idaho
Boise (/ˈbɔɪsi/ (listen)) is the capital and most populous city of the U.S. state of Idaho, and is the county seat of Ada County. Located on the Boise River in southwestern Idaho, the population of Boise at the 2010 Census was 205,671, the 99th largest in the United States. Its estimated population in 2016 was 223,154.
Boise is in southwestern Idaho, about 41 miles (66 km) east of the Oregon border, and 110 miles (177 km) north of the Nevada border. The downtown area's elevation is 2,704 feet (824 m) above sea level.
Most of the metropolitan area lies on a broad, flat plain, descending to the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$42,582 to $54,894
Boise, Idaho area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Branch Service Manager do?
Branch Service Manager in Alexandria, LA
We are proactive in providing professional recruitment service.
December 16, 2019
Branch Service Manager in Mcallen, TX
The Human Resources Directorate also has arrangements with the TBS to provide the Department of Finance with compensation and benefits services, and human resource information management services.
December 10, 2019
Branch Service Manager in Atlanta, GA
Now ask whether and how they know how well their branches actually perform.
January 29, 2020