Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
The Branch Manager is a leadership position overseeing one branch. The Branch Manager is ultimately responsible for the Safety, Quality, Efficiency, and Customer Experience of the residential and small commercial solar installation projects that are completed by the branch(s). Additionally, the Branch Operations Manager is responsible for organizing, motivating, and leading the branch operations team. The Branch Operations Manager will be accountable for key performance metrics.
Key Responsibilities:
As part of our hiring process, we require all potential employees to undergo a drug test. We take the safety and well-being of our employees and customers very seriously, and believe that maintaining a drug-free workplace is essential. Therefore, we require all candidates to pass a drug screening before we can consider them for employment.
SunVena is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Clear All
0 Branch Service Manager jobs found in Fort Lauderdale, FL area