Branch Service Manager jobs in Huntsville, AL

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Branch Manager
  • Regional Finance Corp. of Alabama
  • Huntsville, AL FULL_TIME
  • Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers. For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities.  As we continue to grow and become a national brand in consumer financing, we hope you’ll consider us for future career opportunities. If you are looking to make a meaningful impact in people’s lives by bringing a personal touch to finances, join our team today! Job Purpose The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC’s Mission, Vision and Shared Values. Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn’t love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $72,000, this amount can vary based on your location and cost of living adjustments! Duties and Responsibilities Manages and inspires team members to perform to their full potential, thus driving branch profitability. Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight. Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals. Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers. Establish and build customer relationships through delivering exceptional service. Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors. Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business. Works with Recruiting and District Supervisors to address branch staffing needs. Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures. Oversees the following duties including but not limited to: Approves and closes loans, as necessary. Works with past-due customers by developing a plan for resolution. Delegates all collection activity on a daily basis and follows up to ensure completion. Process insurance claims for customers. Maintains proper insurance claims records and reports. Telephones and sends collection material to past-due customers, as needed. Accepts and posts payments. Processes and reviews loan documentation. Answers telephone, as needed. Completes month-end reporting. Approves branch expenses. Signs checks for branch expenses, loans and money remittances. Approves all supply requisitions. Verifies cash by balancing cash drawers and maintaining cash count record. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent 2 years of management experience or completion of required Management Trainee program. Valid Driver’s License and access to a dependable automobile with liability insurance coverage. Must pass drug screen, criminal and credit background checks. Preferred Qualifications 1 years of Consumer Finance experience. College degree a plus. Willingness to relocate for career advancement. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Confidence. Sales mentality. Adaptable to an ever changing environment. Desire for career advancement. Problem solving skills. Empowers others. Emotional Intelligence. • Conflict Management skills. Working Conditions This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40 hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations. Founded in 1987, Regional Finance provides services to 450,000 customers annually and provides employment for over 1750 team members and growing. We place an emphasis on making a meaningful difference in peoples’ lives by bringing a personal touch to finances and a commitment to diversity, equity, and inclusion that creates a work environment where all employees have a sense of belonging. Team members will have the opportunity to give back to their communities through our outreach program, Regional Reach, that services many organizations throughout the year such as the American Heart Association. Regional Finance is continuously expanding with future plans to become a national brand. Whether you are looking for a job in finance, customer service or even a management role, there are many opportunities for advancement within our company. Team members have an incredible benefits package, including but not limited to a comprehensive medical, dental, and vision plan, 401k plans with a company match, and PTO and paid holidays. At Regional Finance, we care about each other, our customers, and our communities and look for each Team Member’s strengths to meet our shared goals. We offer a variety of incredible benefits, including but not limited to a comprehensive medical, dental, and vision plan, 401(k) plans with matching company contributions, PTO and paid holidays, paid parental leave and an employee assistance program for mental health and counseling. Notice to California Applicants Regional Management Corp. (“Regional Management,” “we,” “our,” or “us”) respects the privacy of our employee’s personal information. Pursuant to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”), we are required to provide California employees and job applicants with a privacy policy that contains a comprehensive description of our online and offline practices regarding our collection, use, sale, sharing, and retention of their personal information as well as a description of the rights they have regarding their personal information. This Privacy Policy provides the information the CCPA requires as well as other useful information regarding our collection and use of employees and job applicants’ personal information. If you are a job applicant who resides in the states of California, please review our California Employee Privacy Policy by clicking on the following link: California Employee Privacy Policy
  • 19 Days Ago

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Branch Manager
  • Heights Finance Corporation
  • Scottsboro, AL FULL_TIME
  • Overview: Reach new heights in your career with Heights Finance! At Heights Finance we service our communities by offering personal installment loans designed to help our customers get the money they ...
  • 21 Days Ago

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Branch Manager
  • Elwood Staffing
  • Cullman, AL FULL_TIME
  • When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people f...
  • 21 Days Ago

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Branch Manager
  • Mayer
  • Huntsville, AL FULL_TIME
  • The position of Branch Manager will be based out of our Huntsville, AL Location! Summary The Branch Manager is responsible for developing/coaching their team and providing the profitable and safe func...
  • Just Posted

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Branch Manager
  • Turf Doctor Inc.
  • Toney, AL FULL_TIME
  • Job Description Job Description Description : Full Time Full Time Pay : $93,600 - $104,000 Turf Doctor Inc., a partner of Fairway, is looking for a Branch Manager experienced in the lawn care industry...
  • 1 Day Ago

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Branch Manager
  • Kinsmith Finance
  • Cullman, AL FULL_TIME
  • We are currently seeking qualified and energetic Branch Managers. Are you looking for an opportunity that encourages personal and professional development? Are you passionate about helping develop oth...
  • 3 Days Ago

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0 Branch Service Manager jobs found in Huntsville, AL area

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Patient Services Coordinator Home Health - Full-time
  • Enhabit Home Health & Hospice
  • Scottsboro, AL
  • Overview: Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find y...
  • 3/28/2024 12:00:00 AM

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UAS Tech Program Analyst
  • Offset Strategic Services
  • Huntsville, AL
  • Offset Strategic Services (OSS) is a Service Disabled Veteran Owned Small Business headquartered in Huntsville, AL. We a...
  • 3/28/2024 12:00:00 AM

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Entry Level Financial Representative - Insurance Sales
  • Bankers Life
  • Huntsville, AL
  • Entry Level Financial Representative - Insurance Sales Location: Huntsville, AL, AL, United States Job Category: Financi...
  • 3/27/2024 12:00:00 AM

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Field Service Customer Support
  • TriGreen Equipment, LLC
  • Athens, AL
  • **Location:** Athens, AL **Type of Employment:** Full Time **Purpose**: Manages field service work orders after they are...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative - Bracebridge/Huntsville
  • Enterprise Truck Rental
  • Huntsville, AL
  • **Customer Service Representative - Bracebridge/Huntsville** **Job ID** 390012 Bracebridge, ON **Overview** The Customer...
  • 3/25/2024 12:00:00 AM

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Relationship Manager III - C&IB
  • PNC Financial Services Group, Inc.
  • Huntsville, AL
  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
  • 3/25/2024 12:00:00 AM

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Business Development Specialist - (Hybrid Schedule)
  • Serco Group
  • Huntsville, AL
  • Position Description If you are looking for an exciting and challenging career Serco, Inc is seeking an experienced Busi...
  • 3/25/2024 12:00:00 AM

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Logistics Management Specialist SME
  • Serco North America
  • Huntsville, AL
  • Position Description Serco has a great opportunity for you to take a leadership role in supporting the Army Sustainment ...
  • 3/25/2024 12:00:00 AM

Huntsville is a city located primarily in Madison County in the Appalachian region of northern Alabama. Huntsville is the county seat of Madison County. The city extends west into neighboring Limestone County and south into Morgan County. Huntsville's population was 180,105 as of the 2010 census. Huntsville is the third-largest city in Alabama and the largest city in the five-county Huntsville-Decatur-Albertville, AL Combined Statistical Area, which at the 2013 census estimate had a total population of 683,871. The Huntsville Metropolitan Area's population was 417,593 in 2010 to become the 2n...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$43,787 to $56,446
Huntsville, Alabama area prices
were up 1.3% from a year ago

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