Branch Service Manager jobs in Kansas City, KS

Murphy-Hoffman Company (MHC) is North America’s largest Kenworth truck Dealership and Leasing group. As MHC continues to grow, we have an opening for a Branch Manager. The role of the Branch Manager is to be responsible for the day to day operation of the Branch’s operations in compliance with established policies and procedures. Plans, directs and controls all activities of the branch profit centers through department managers who in turn are responsible for the overall growth and profit objectives of their respective department. Staffs and trains department managers as required. Formulate the major objectives, specific policies, plans, procedures, and programs for the branch operations; work closely with department managers to convert broad programs to specific plans; provide assistance to department managers in the development of their specific performance targets, programs and plan in accordance with Company goals and objectives; evaluate each department’s operating results and performance against pre-determined objectives; consult with department manager regarding personnel decisions; assist department managers with major, target or critical accounts.

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  Assesses present and future needs, trends, problems and profit opportunities of the branch.
• Establishes short and long term operating and financial objectives for assigned branch, within the Company’s overall plans and policies.
• Ensures that approved policies and objectives are clearly understood and effectively applied throughout assigned branch.
• Formulates annual and monthly business plan, sales/profit objectives and expense budgets with department manager which are in accordance with Company’s objectives.
• Develops merchandising strategies with the department managers to ensure that objectives are obtained; supervises sale of trucks, parts and service.
• Ensures the branch is in compliance with local, state and federal governmental regulations.
• Maintains appropriate communications within and between various departments and functional areas within the branch; holds individual conferences as required.
• Establishes and maintains satisfactory customer and public relations; final arbitrator between customers and department managers when the need arises.
• Develops and trains department managers and reviews and appraises their performance. Recommends compensation change in accordance with company policy. Ensures the organizational structure of the branch is efficiently planned and adequately and competently staffed.
• Promotes safe work habits and ensures that safety rules are followed.

• Requires previous management experience.
• Requires thorough knowledge of all phases of branch operations.
• Prefer direct truck sales experience.
• Must have excellent communication and interpersonal skills.
• Requires strong leadership ability and decision making skills.

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded.

MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services.

We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled