Branch Service Manager jobs in Lake Oswego, OR

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Branch Manager
  • Betts Truck Parts & Service
  • Portland, OR FULL_TIME
  • Job Description

    Job Description

    Description :

    Betts Truck Parts & Service presents an exciting career opportunity at our Portland branch! As our Branch Manager, you'll oversee the operations of our retail store and repair shop, specializing in selling truck parts and repairing various heavy-duty vehicles.

    You'll be responsible for personally executing or delegating the following duties to subordinate employees and supervisors, ensuring smooth and efficient operations.

    Betts is a family-owned company in business for over 155 years. We specialize in parts and service work for suspensions, brakes, wheel ends, and more on a variety of vehicles.

    We currently operate 8 locations on the West Coast, our truck repair services include laser alignments, steering and drivetrain repairs, Bendix retrofit anti-collision safety system installation, DOT and BIT inspections, leaf spring repair and replacement, truck suspension repair, truck axle and trailer axle repair, brake repair service, hydraulic hoses, custom u-bolts, and more!

    Why Work for Betts Truck Parts & Service?

    • Company vehicle provided with this position!
    • Vacation time, sick time, and paid holidays
    • Annual performance-based salary increases
    • Bonus incentive programs
    • Opportunities for career growth
    • Referral bonuses for bringing in new talent
    • Comprehensive health, dental, and vision coverage
    • Company-sponsored life insurance coverage
    • 401(k) retirement plan

    Essential Duties & Responsibilities :

    • Champion The Betts Way framework, serving as a role model for the team.
    • Foster regular interaction and collaboration with various departments and business units to ensure the attainment of company Top Level Metrics (TLM).
    • Oversee staff responsible for customer service, ensuring safe and efficient vehicle installation and repair, timely parts delivery, and effective account management.
    • Maintain accurate inventory control, promptly conducting cycle counts and managing core returns.
    • Evaluate suggested merchandise orders and initiate requisitions to replenish stock as needed.
    • Review pricing policies and exceptions to optimize store profitability.
    • Adhere to established transaction recordkeeping and bank deposit protocols.
    • Promptly report any irregularities, customer concerns, or discrepancies to management.
    • Ensure the store is kept clean, safe, and properly secured during non-operational hours.

    Supervisory Duties :

    Effectively oversee a team of 15 employees, including direct management of a subordinate supervisor responsible for 6 service shop employees.

    Provide clear guidance, thorough evaluation, and decisive direction to ensure operational success.

    • Fulfill supervisory responsibilities in line with organizational policies and applicable regulations.
    • Conduct tasks such as employee recruitment, training, work assignments, performance evaluations, and disciplinary actions.
    • Address staff grievances and effectively resolve operational challenges.

    Requirements :

    • Minimum of 5 years of experience in a leadership or management role within the heavy-duty truck or related industry.
    • Proven track record of successfully managing and motivating a team to achieve sales targets and operational goals.
    • Strong understanding of financial principles, including budgeting, forecasting, and financial analysis.
    • Excellent communication and interpersonal skills, with the ability to effectively interact with customers, employees, and senior management.
    • Demonstrated ability to develop and implement strategic plans to drive business growth and profitability.
    • Proficiency in Microsoft Office Suite and other relevant software applications.
    • Experience in inventory management, merchandising, and retail operations.
    • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
    • Knowledge of industry regulations and compliance standards.
    • Leadership qualities such as integrity, adaptability, resilience, and decisiveness.
    • Previous experience in performance management, including employee recruitment, training, and development.
    • Must have a valid driver's license
    • 1 day ago
  • 25 Days Ago

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Branch Service Manager
  • Canon Solutions America, Inc.
  • Beaverton, OR OTHER
  • About the RoleIs leadership in your DNA? Does supplying customers with top-shelf service and support while overseeing a sharp team of specialists strike the right chord? You just might be what we’re l...
  • 8 Days Ago

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Manager, Branch Service
  • Canon Solutions America, Inc.
  • Beaverton, OR OTHER
  • About the RoleIs leadership in your DNA? Does supplying customers with top-shelf service and support while overseeing a sharp team of specialists strike the right chord? You just might be what we’re l...
  • 9 Days Ago

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Manager, Branch Service
  • Canon U.S.A., Inc.
  • Beaverton, OR FULL_TIME
  • Manager, Branch Service Location US-OR-Beaverton Company Canon Solutions America, Inc. Requisition ID 31751 Category Customer Service/Support Position Type Full-Time About the Role Is leadership in yo...
  • 9 Days Ago

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Branch Manager
  • Novus Glass
  • Tigard, OR FULL_TIME
  • For over 40 years Novus Glass has worked tirelessly to deliver the best service and top-tier products to our customers. As an established industry leader certified by the Auto Glass Safety Council, we...
  • 15 Days Ago

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Branch Manager
  • MON5001MOND
  • Portland, OR FULL_TIME
  • Speedy Glass is looking for a Branch Manager! If you are good at building relationships and are looking to take a leap in a management role, then this could be your ticket to a great career. To succee...
  • 3 Days Ago

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0 Branch Service Manager jobs found in Lake Oswego, OR area

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Member Service Representative / Relationship Officer
  • NWCUA
  • Happy Valley, OR
  • **Member Service Representative / Relationship Officer** **Jobs** **CONNECT WITH US** **** Specialist, Digital Marketing...
  • 4/19/2024 12:00:00 AM

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Entry-Level Customer Care Representative
  • Pacific Office Automation
  • Portland, OR
  • Job Description Job Description Pacific Office Automation is one of the largest independently-owned document imaging and...
  • 4/18/2024 12:00:00 AM

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Client Relationship Consultant II- Murray Scholls
  • Banner Bank
  • Beaverton, OR
  • #RET123 Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Oppor...
  • 4/17/2024 12:00:00 AM

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HVAC Branch Service Manager
  • Johnson Controls International
  • Milwaukie, OR
  • Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
  • 4/16/2024 12:00:00 AM

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Customer Service Coordinator
  • Interior Logic Group
  • Milwaukie, OR
  • Job Description Job Description IMMEDIATELY LOOKING TO HIRE A TALENTED CUSTOMER SERVICE ASSOCIATE! Duties and Responsibi...
  • 4/15/2024 12:00:00 AM

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Member Service Representative / Relationship Officer
  • NWCUA
  • Lake Oswego, OR
  • **Member Service Representative / Relationship Officer** **Jobs** **CONNECT WITH US** **** Specialist, Digital Marketing...
  • 4/15/2024 12:00:00 AM

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Client Relationship Consultant I
  • Banner Bank
  • Portland, OR
  • Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity E...
  • 4/15/2024 12:00:00 AM

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Client Relationship Consultant I
  • Banner Bank
  • Portland, OR
  • Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity E...
  • 4/15/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 11.35 square miles (29.40 km2), of which, 10.68 square miles (27.66 km2) is land and 0.67 square miles (1.74 km2) is water. That area does not include the more than 1,100 acres (4.5 km2) of unincorporated land within the urban services boundary as defined by Clackamas County. Oswego Lake is a lake, originally named Waluga (wild swan) by Clackamas Indians which has been expanded is and currently managed by the Lake Oswego Corporation. The lake supports watercraft, and a dock floats at the lake's east end where boaters ca...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$47,711 to $61,505
Lake Oswego, Oregon area prices
were up 3.9% from a year ago

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