Branch Service Manager jobs in Las Vegas, NV
Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Branch Service Manager jobs
Branch Service Manager-St. George
- Zions First National Bank
-
Saint George, UT
FULL_TIME
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Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
Responsible to manage the branch service, sales and operations functions to achieve the strategic goals of the branch in coordination with a Branch Manager or Business Center Manager.
Responsible to perform the following tasks and/or regularly makes substantially weighted recommendations regarding: interviewing, selecting, hiring, performance evaluations, advancement and termination of employees.
Responsible for training, coaching and mentoring employees.
Provides leadership and training for the sale and referral of bank products and services.
Responsible to resolve and respond to client service issues, complex client complaints and questions.
Directs the work of managed employees.
May schedule and set hours of work.
Maintains production or sales records for use in supervision and/or performance management of employees, appraises employee productivity and efficiency.
Recommends promotions or other changes in employee status, handles employee complaints and grievances, disciplines employees, apportions the work and determines the approaches used by employees to do assigned tasks.
Responsible for compliance with/adherence to safety and security protocols.
Monitors and/or implements legal compliance measures, ensures the branch/business center is in compliance with all bank policies and procedures.
Approves teller transactions as needed.
Prepares the branch/business center for audits and works with audit staff to resolve any issues identified.
Provides sales leadership, through their own production, as well as the oversight of sales and services tasks.
Works closely with key partners to achieve sales and service objectives and maintain operational integrity.
Monitors and ensures compliance with policy and the companies risk appetite.
Implements management procedures and operating practices and commits the branch/business center in matters of significant financial impact.
Has discretion to perform approvals and overrides within their authority.
Involved in planning long- or short-term operational, sales and customer experience goals.
Investigates and researches operational issues, loss, fraud and resolves complex and/or significant matters on behalf of the company.
Represents the branch/business center in handling complaints, arbitrating disputes or resolving grievances.
May process cash transactions and perform other customer service and sales duties within the branch/business center as needed.
Has discretion to determine when to perform these additional functions.
Other duties as assigned.
This position requires the Branch Service Manager to work on site at the assigned branch or business center office.
Qualifications:
Requires a high school diploma and 2 years experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience.
A combination of education and experience may meet requirements.
Knowledge of the banking industry, processes, procedures, regulations and products.
Knowledge of lending process and procedures.
Strong customer service, relationships building, sales and management skills.
Able to handle various client concerns and problems.
Must have good communication skills, both verbal and written.
Knowledge of computer programs, i.e. word processing, spreadsheets etc.
Ability to set and maintain high quality work standards.
Ability to lead a group.
Ability to deal effectively with people in various job capacities.
Excellent problem solving and communication skills.
Benefits:
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees
- Employee Ambassador preferred banking products
- 1 Month Ago
Service Manager
- Hobart Service
-
Las Vegas, NV
FULL_TIME
- Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,70...
- 6 Days Ago
Service Manager
- Hobart Service
-
Las Vegas, NV
FULL_TIME
- Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,70...
- 6 Days Ago
Branch Manager
- White Cap
-
Lake, AZ
FULL_TIME
- A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is commit...
- 18 Days Ago
Branch manager
- U.S. Bank
-
Kingman, AZ
FULL_TIME
- At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succee...
- Just Posted
Branch Manager
- East West Bank
-
Las Vegas, NV
FULL_TIME
- IntroductionSince 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of...
- 3 Days Ago
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0 Branch Service Manager jobs found in Las Vegas, NV area
Client Advisor
- Valentino
-
Las Vegas, NV
- WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness t...
- 4/24/2024 12:00:00 AM
Consumer Loan Sales Specialist
- Onemain Financial
-
North Las Vegas, NV
- At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly,...
- 4/24/2024 12:00:00 AM
Sr. Customer Assistance Representative - Westin Hotel
- Enterprise Holdings
-
Las Vegas, NV
- Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and h...
- 4/23/2024 12:00:00 AM
Field Service Supervisor - Security Expr. Required
- Garda World Security
-
Las Vegas, NV
- Job DescriptionNOW HIRING! Garda World Security is searching for bright and talented professionals who wish to share in ...
- 4/23/2024 12:00:00 AM
Customer Service Representative
- Bedrosians Tile and Stone
-
Las Vegas, NV
- Vision Statement for the Position You are the face of the company. You have the opportunity to build relationships with ...
- 4/23/2024 12:00:00 AM
Internal Revenue Agent (Examination Analyst - Examiner) 12 MONTH ROSTER - AMENDED
- Department Of The Treasury
-
Las Vegas, NV
- Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
- 4/22/2024 12:00:00 AM
Supervisory Transportation Security Officer
- Department Of Homeland Security
-
Las Vegas, NV
- Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
- 4/22/2024 12:00:00 AM
Lead Transportation Security Officer
- Department Of Homeland Security
-
Las Vegas, NV
- Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
- 4/22/2024 12:00:00 AM
About Las Vegas, Nevada
Las Vegas is situated within Clark County in a basin on the floor of the Mojave Desert and is surrounded by mountain ranges on all sides. Much of the landscape is rocky and arid with desert vegetation and wildlife. It can be subjected to torrential flash floods, although much has been done to mitigate the effects of flash floods through improved drainage systems.
The peaks surrounding Las Vegas reach elevations of over 10,000 feet (3,000 m), and act as barriers to the strong flow of moisture from the surrounding area. The elevation is approximately 2,030 ft (620 m) above sea level. According t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$46,245 to $59,616
Las Vegas, Nevada area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Branch Service Manager do?
Branch Service Manager in Alexandria, LA
We are proactive in providing professional recruitment service.
December 16, 2019
Branch Service Manager in Mcallen, TX
The Human Resources Directorate also has arrangements with the TBS to provide the Department of Finance with compensation and benefits services, and human resource information management services.
December 10, 2019
Branch Service Manager in Atlanta, GA
Now ask whether and how they know how well their branches actually perform.
January 29, 2020