Branch Service Manager jobs in Orlando, FL

Description

Guiding with Principles and Passion! Newman Tractor is a family-owned heavy equipment sales, rentals & parts dealership. We paired our dealership with used equipment and a wide array of attachments to serve the construction, utility, mining, energy, and agricultural industries. Newman Tractor was named a Top 5 Dealership from Sany Global in 2023. We continue to grow and have expanded to 5 locations across KY, FL, and OH, renting nationwide.

 
Newman Tractor is founded on strong principles that guide us, our employees, and our customers to always do what is right and pour into those we serve. We strive to be an employer of choice providing our employees with a trusting and nurturing work environment. Our aim is to hire humble & hungry individuals looking to grow in their career both personally & professionally. We believe in sharing our success not only with our employees but also with our greater community and invite you to learn more by applying to our open position!

The Branch Manager position is a critical role for Newman Tractor in making sure the branch is following all company standards and running successfully.  The Branch Manager supports sales, service, parts, customers, branch growth, and company image.

Requirements

Key Responsibilities

• Manages the branch growth with complete profit and loss responsibility
• Ensure customer satisfaction by maximizing the uptime of customer equipment through exceptional customer care
• Oversees and or participates with daily sales activity, meets with customers, evaluates branch performance reports, and consistently seeks more effective sales strategies through the marketing and promotion of Company products and services
• Maintain and enhance Newman Tractor’s image

Additional Responsibilities

• Meets with customers to discuss the Company's products and services
• Assist with VP of Sales and Florida VP of Ops to set quarterly and annual sales goals for branch
• Works with Branch team or operates in each individual position as needed (Product Support Representatives, Sales Representatives, Rental Coordinator, Service Manager, and Parts Manager)
• Manage and facilitate building and yard maintenance to appropriate vendor
• Monitor and manage equipment inventory for branch goals
• Work as team to support all Newman Tractor Team Members

Qualifications

• Bachelor’s degree or equivalent work experience in Finance, Business Administration, or Marketing.
• Career history of sales and marketing experience with a successful sale record. 
• Demonstrates detailed knowledge of Company's products and services.
• Possesses knowledge of competitor products and markets.
• Exhibits awareness of best sales practices and methods.
• Understands the basic technical, operational, and maintenance needs of construction equipment.
• Understands and analyzes business reporting, finance, and accounting.
• Demonstrates strong motivational and leadership skills.
• Exhibits excellent interpersonal and customer service skills.
• Communicates clearly and effectively.
• Fluent navigation of various business software platforms.
• Proficiency with Microsoft Office- excel, Word and Outlook
• Logistical experience is a plus
• OSHA and MSHA experience is a plus