Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Scope :
Produces consistent customer and financial growth through effective lending, sales, and collection practices. Continue your career in the consumer finance industry with an industry leader.
We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry.
The role of Branch Manager is to lead a small team of lending professionals to deliver company expectations with a focus on customer retention and coworker development.
Our Branch Managers are the ambassadors of our business and culture and provide our customers with the best products and services to meet their individual financial needs.
We are seeking driven individuals ready to move to the next level in their careers.
Why should you work with us?
Preferred Qualities and Experience :
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
Last updated : 2024-03-23
Clear All
0 Branch Service Manager jobs found in Pascagoula, MS area