Branch Service Manager jobs in Rapid City, SD

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Branch Manager
  • Prairie Supply
  • Rapid, SD FULL_TIME
  • Posted Apr 09, 2024 - Posting Close Date

    We are looking for a Full Time Branch Manager. Ideal candidates will have a working knowledge of the concrete construction industry and sales. The position involves City Desk, taking customer orders in person and over the phone, providing excellent customer service, maintaining a professional relationship with established and potential customers, organizing work schedules, and daily store duties with employees. Some warehouse duties will apply as needed. Forklift experience preferred.

    Duties

    The Branch Manager position

    Requires a diverse set of skills to effectively oversee the daily operations of

    the Rapid City branch. The ideal candidate should possess strong management

    skills to lead and motivate a team, as well as experience in POS systems,

    purchasing, and inventory control. Customer service is a key aspect of this

    role, along with construction counter sales expertise to drive revenue. Additionally,

    proficiency in cash handling, retail math, and forecasting is essential for

    success in this position. The Branch Manager will also be responsible for

    training and developing staff, ensuring excellent customer service, and

    managing overall branch performance.

    Responsibilities:
    • Manage daily branch
    operations, including sales, customer service, and inventory control

    • Ensure excellent customer
    service by providing assistance and resolving customer complaints or issues

    • Ensure branch
    profitability by meeting sales targets and controlling expenses

    • Develop and implement
    strategies to increase branch traffic and maximize sales opportunities

    • Train and develop store
    staff on product knowledge, sales techniques, and customer service skills

    • Supervise and motivate a
    team of sales associates to achieve individual and team goals

    • Maintain a high level of
    customer satisfaction by resolving customer complaints and ensuring excellent

    service

    • Oversee store
    merchandising and ensure products are displayed attractively

    • Monitor inventory levels
    and coordinate with suppliers to ensure adequate stock availability

    • Conduct regular audits to
    ensure compliance with company policies and procedures

    • Handle City Desk orders
    and assist branch staff as needed

    Qualifications

    Qualifications/Skills:
    • Strong math skills for
    handling cash transactions, calculating discounts, and managing inventory

    • Experience in construction
    or retail sales is highly desirable

    • Proven ability to
    supervise and lead a team effectively

    • Excellent customer service
    skills with the ability to resolve issues in a professional manner

    • Knowledge of retail math
    principles for analyzing sales data and forecasting trends

    • Strong training and development skills to coach and mentor staff members
    • Effective time management
    skills to prioritize tasks and meet deadlines

    • Proficient in inventory
    control procedures to manage stock levels efficiently

    Required Experience:
    • 4 years of counter
    sales/sales

    • 4 years of management
    • 2 years concrete
    experience

    • 2 years construction
    experience

    Note: This job description

    is not intended to be all-inclusive. The employee may perform other related

    duties as negotiated to meet the ongoing needs of the organization.

    Please note that only

    qualified candidates will be contacted for an interview.

    Job Type: Full-time

    Benefits:
    401(k)
    401(k) matching
    Dental insurance
    Employee discount
    Flexible schedule
    Flexible spending account
    Health insurance
    Paid time off
    Vision insurance

    Experience level:
    4 years

    Shift:
    Day shift

    Weekly day range:
    Monday to Friday
    Weekends as needed

    Ability to Relocate:
    Rapid City, SD 57702: Relocate before
    starting work (Required)

    Work Location: In person

    APPLY ONLINE TODAY: ONLINE APPLICATION FORM
    Apply Today

    contact@prairiesupply.com

    FAX 701-282-0040

    Prairie Supply Inc.
    524 7th Ave. NE
    West Fargo, ND 58078

    Find out more about job opportunities at Prairie Supply by calling: 1-800-775-2109
  • 13 Days Ago

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Casino Manager
  • Music Service
  • Rapid, SD FULL_TIME
  • M.G. Oil Company is looking to hire a casino manager in Rapid City. Great benefits for full time employees - paid holidays, vacation, 401K, health insurance and more! Must be 21 or older. Must pass ba...
  • 9 Days Ago

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FT Floating Manager/ Manager in Training
  • Music Service
  • Rapid, SD FULL_TIME
  • Seeking qualified individuals able to help management team lead an excellent team of cashiers and customer service attendants in a fast paced c-store/ liquor/ casino environment. Must be able to work ...
  • 14 Days Ago

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Assistant Branch Manager
  • Beacon Sales Acquisition, Inc.
  • Rapid, SD FULL_TIME
  • Overview (EN): Joining Beacon Building Products as an Assistant Branch Manager means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, pr...
  • Just Posted

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FT Assistant Manager
  • Music Service
  • Hermosa, SD FULL_TIME
  • Looking for a FT dependable customer oriented team leader to join our Corner Pantry Travel Center in Hermosa, SD. Must be able to work long periods of time on your feet, lift up to 50 lbs, stoop, clim...
  • 14 Days Ago

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Branch Manager/Mortgage Loan Originator
  • Primary Residential Mortgage, Inc
  • Rapid, SD FULL_TIME
  • We're looking to GROW and open a branch in Rapid City, Dakota!!! We need a dynamic mortgage leader who is ready to take control of your business and grow with us! All employment inquiries are kept con...
  • 20 Days Ago

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0 Branch Service Manager jobs found in Rapid City, SD area

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Branch Manager
  • OneMain Holdings, Inc.
  • Rapid City, SD
  • OneMain Branch Managers set the foundation of great direct customer experience critical for "Lending Done Human." Branch...
  • 4/24/2024 12:00:00 AM

M
Associate Financial Representative
  • Modern Woodmen of America
  • Rapid City, SD
  • The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial...
  • 4/23/2024 12:00:00 AM

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Assistant Branch Manager
  • Beacon Roofing
  • Rapid City, SD
  • Overview: Joining Beacon Building Products as an Assistant Branch Manager means becoming part of a values-driven organiz...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Fed State Local Gvmt Spec - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Rapid City, SD
  • Duties WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TE/GE) DIVISION? A description of the business units can be found a...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Examination Analyst - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Rapid City, SD
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM

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Transportation Security Officer
  • Department Of Homeland Security
  • Rapid City, SD
  • Summary Transportation Security Officers are responsible for providing security and protection of travelers across all t...
  • 4/22/2024 12:00:00 AM

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Network Administrator III
  • Kupono Government Services, LLC
  • Rapid City, SD
  • Job Description Job Description The Alaka'ina Foundation Family of Companies (FOCs) is seeking a Network Administrator I...
  • 4/21/2024 12:00:00 AM

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Branch Office Administrator
  • Edward Jones
  • Rapid City, SD
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 3/11/2024 12:00:00 AM

Rapid City is located at 44°04′34″N 103°13′42″W / 44.076188°N 103.228299°W / 44.076188; -103.228299. The downtown elevation of Rapid City is 3,202 feet (976 m) and Rapid City sits in the shadow of Black Elk Peak, which at 7,242 feet (2,207 m), is the highest point east of the Rocky Mountains. According to the United States Census Bureau, the city has a total area of 55.49 square miles (143.71 km2), of which 55.41 square miles (143.5 km2) is land and 0.08 square mile (0.2 km2) is water. Rapid City is located on the eastern edge of the Black Hills, and is split in half by the Dakota Hogback. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$40,751 to $52,533
Rapid City, South Dakota area prices
were up 0.8% from a year ago

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