Branch Service Manager jobs in San Francisco, CA

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Branch Manager
  • WaFd Bank
  • San Rafael, CA FULL_TIME
  • Min

    USD $86,400.00/Yr.

    Max

    USD $121,000.00/Yr.

    Job Summary

    This key officer-level position is responsible for the management of all aspects of the branch. The role of the Branch Manager is to reflect the corporate values and ethics of WaFd Bank and to exhibit leadership in the following areas: marketing the branch in the community; providing a high quality customer service in building and maintaining productive relationships with new and existing clients, realtors, appraisers, builders, brokers, and title companies; requires becoming registered and maintaining active status with the Nationwide Mortgage Licensing System and Registry (NMLSR); originating loans and expanding the client deposit base within the branch geographic area; managing all branch activities; recognizing opportunities and acting upon them to refer clients to other areas of the bank, such as the WaFd Bank Commercial Real Estate, Business Banking and Wholesale Departments, in order to increase bank profitability; providing leadership, direction, and mentoring to branch staff; and providing a safe and secure environment for staff and clients. WaFd Bank is proud of the high value that we all place on simply being kind when serving our co-workers and WaFd Bank clients.

    Qualifications

    Bachelor's degree in Business Administration or Finance, or approved equivalent experience in a lending institution. Strong skills in math, typing (45-50wpm), 10-key, and filing. Provides outstanding customer service in accordance with WaFd Bank's quality standard. Successful completion of WaFd Bank assessments. Excellent organizational and communication skills; must be analytical and detail minded. Basic computer proficiency in Microsoft Office applications (Outlook, Word) and internet usage. A valid driver's license, satisfactory transportation and adequate insurance coverage. Prior experience in a supervisory/managerial position; previous work in client relations; prior mortgage loan and savings experience, including familiarity with loan documentation and processing; sales and marketing experience required.

    Benefits

    At WaFd Bank you get all of these great benefits!

    • Paid time off for vacation, sick days and holidays
    • Health insurance
    • Stock options
    • Bonus programs
    • Generous 7% 401(k) employer matching*
    • Paid Parental Leave
    • Life and AD&D insurance
    • Long-term disability
    • Tuition Reimbursement
    • Employee assistance programs
    • Pre-tax health and dependent-care spending plans

    WaFd Bank Benefits Summary - Click here for more information

    EEO Statement

    We are committed to Equal Employment Opportunity and Affirmative Action.  We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.  WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA).  If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375.

    EEO is The Law - click here for more information

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

    EEO Policy Statement - WaFd Bank

    Know Your Rights: Workplace Discrimination is Illegal - click here for more information

    Pay Transparency Nondiscrimination Provision - click here for more information

    CCPA Notice at Collection for CA Employees and Applicants

    Requisition Post Information* : Posted Date

    4/8/2024
  • 8 Days Ago

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Branch Manager
  • Umpqua Bank
  • San Rafael, CA FULL_TIME
  • Description About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000 employees and offers banking services to customers throughout the nation. It’s an especially exciting time to joi...
  • 1 Month Ago

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Branch Manager
  • Restoration Management
  • South San Francisco, CA FULL_TIME
  • Job SummaryThe Branch Manager develops and leads a team of Project Managers and Supervisors and is responsible for maximizing revenue and profitability in a specific geographic area by utilizing the e...
  • 19 Days Ago

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Branch Manager
  • SIXT
  • San Francisco, CA FULL_TIME
  • Company Description Job DescriptionThe SIXT US Operations team is looking for a Branch Manager to lead the (branch) team. They will be responsible for the growth and profitability of their very own op...
  • 22 Days Ago

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Branch Manager
  • Linde plc
  • San Francisco, CA FULL_TIME
  • Branch Manager24000543 Linde Gas & Equipment Inc. Branch Manager – Welding Equipment & Supplies Location: South San Francisco, CA Linde Gas & Equipment Inc. is looking for a dynamic, customer service-...
  • 30 Days Ago

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Branch Service Administrator
  • Kaeser Compressor, Inc.
  • San Francisco, CA FULL_TIME
  • Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing except...
  • 1 Month Ago

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0 Branch Service Manager jobs found in San Francisco, CA area

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Administrative Customer Service Representative
  • Clark Pest Control, Inc.
  • Livermore, CA
  • ** Administrative Customer Service Representative** **Job Category****:** Administrative **Supervisor****:** Wayne Shuff...
  • 4/19/2024 12:00:00 AM

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Registered Client Service Associate
  • Morgan Stanley
  • Pleasanton, CA
  • POSITION SUMMARY Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client ...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • Mechanics Bank
  • Orinda, CA
  • Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Orinda Bra...
  • 4/18/2024 12:00:00 AM

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Customer Service Staffing Representative (Onsite) - Redwood City, CA
  • PeopleReady
  • Redwood City, CA
  • Job Description We are searching for a motivated individual who enjoys variety in their day and thrives in a fast-paced ...
  • 4/18/2024 12:00:00 AM

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PWM Registered Client Service Associate
  • Morgan Stanley
  • Menlo Park, CA
  • POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client...
  • 4/17/2024 12:00:00 AM

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Member Service Representative
  • SHELL WESTERN STATES FEDERAL CREDIT UNION
  • Martinez, CA
  • Shell Western States Federal Credit Union is seeking a Member Service Representative to join a well-established Credit U...
  • 4/17/2024 12:00:00 AM

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Full Time Customer Service Representative Oakland Airport
  • Enterprise Truck Rental
  • Oakland, CA
  • **Full Time Customer Service Representative Oakland Airport** **Job ID** 389581 Oakland, CA **Overview** The Customer As...
  • 4/17/2024 12:00:00 AM

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Customer Service Representative
  • Bedrosians
  • South San Francisco, CA
  • * 11-Feb-2022 to 12-Apr-2022 (PST) * South San Francisco, CA, USA * Hourly * Full Time *Medical, Dental, and Vision Bene...
  • 4/16/2024 12:00:00 AM

San Francisco is located on the West Coast of the United States at the north end of the San Francisco Peninsula and includes significant stretches of the Pacific Ocean and San Francisco Bay within its boundaries. Several picturesque islands—Alcatraz, Treasure Island and the adjacent Yerba Buena Island, and small portions of Alameda Island, Red Rock Island, and Angel Island—are part of the city. Also included are the uninhabited Farallon Islands, 27 miles (43 km) offshore in the Pacific Ocean. The mainland within the city limits roughly forms a "seven-by-seven-mile square", a common local collo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$57,234 to $73,782
San Francisco, California area prices
were up 4.5% from a year ago

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