Position title: Branch Manager
The Company
A successful, well respected, family-owned business that provides products to our customers they can get from any of our competitors. We’re looking for individuals that make them want to buy from us! Our people are what make the difference! We offer a relaxed work environment, competitive salary and benefits, skill development, and advancement opportunities. We encourage our associates to create a fun, upbeat atmosphere that our customers want to be a part of. Our company vision of Success, Together is achieved by working as a team, focusing on our customers, and partnering with our customers and our vendors to provide service that will exceed expectations and contribute to growth for all!
The Role
Manage the day-to-day operations, responsibilities, and personnel of the branch in accordance with company policy and procedures. As part of the Company’s sales leadership team, the Branch Manager will own the business development for the territory and will implement strategies to grow market share and drive operational and service excellence while ensuring store profitability. Strong Sales background, solid product knowledge, SAP knowledge - all a plus! Provide business and team leadership to the Branch’s personnel, manage performance and development. Provide excellent customer service by providing knowledgeable personnel, asking appropriate questions, solving customer challenges, following through, and following up! Ensure collection of accounts receivable. Perform all job responsibilities in a safe, efficient and ethical manner. Promote safety and accountability in all areas. Build and encourage a team atmosphere that is committed to providing our customers with a great experience by regularly demonstrating our Core Values of Exceptional Service, Continuous Improvement/Forward Thinking, Industry Expertise, Respect, and Mutual Profitability.
Desired skills and abilities:
- Strong problem-solving skills.
- Solid Leadership qualities, ability to motivate others.
- Electrical and/or plumbing product knowledge strongly preferred.
- Effective time management, organization skills.
- Effective people skills to deal with customers, owners, buyers, employees.
- Able to effectively juggle multiple tasks and responsibilities.
- Strong communication skills, both verbal and written.
- Ability to exude professionalism, tact, diplomacy and sensitivity when dealing with customers, employees, internal associates at all levels.
- Capable of preserving confidential or sensitive information.
- Team player, able to work well under pressure.
- Proficient in technological resources, computer aptitude, basic Microsoft Office, to aid in effective presentation, follow-through and overall customer experience.
- SAP Knowledge a plus!
Physical Requirements:
- Regularly required to stand, sit, walk; use hands and arms to finger, handle, feel, reach or carry.
- Occasionally required climb, balance, stoop, kneel, crouch, or crawl.
- Frequently required to lift up to 25 lbs.
- Regularly required to lift up to 50 lbs.
- Occasionally required to lift up to 100 lbs.
- Must be able to safely tolerate heat in the summer and cold in the winter.
- Regularly required to talk and hear; read and identify numbers.
- Regularly required to apply sound reasoning and logic in performing daily tasks.
- Required to be able to safely operate equipment including forklift, pallet jack, wire-cutting machine, etc.
Benefits/Opportunities
- Great work environment
- 401K, Health, Dental, Vision, Life Insurance, Long Term Disability, Short Term Disability, Critical Illness, Accident
- Paid Vacation
- Paid Sick Time
- Paid Holidays - no waiting period
- Opportunities for Growth
- Ongoing Education and Training Opportunities
- Employee Assistance Program (EAP)