Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Assistant Manager supports all aspects of branch operations and is an opportunity to learn all aspects of managing, lending, personnel supervision and collections. Our dynamic team is goal-driven, focused on business growth, increased sales, and maintaining controlled delinquency.
If you are a self-motivated individual with a career-oriented mindset, energized by delivering excellent customer service and hitting sales goals, then check out this opportunity!
Benefits:
Hourly: $16.50-$23.00
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday.
Why you would love to work here:
“I started my career with CURO as an Assistant Manager with no prior finance experience. I was eager to learn the business and grow with the company. Over the last 10 years, I have seen several promotions, and I am now a District Manager. I can honestly say that I enjoy the company I work for. CURO makes you feel like family and always takes care of their employees. “
– Grecia A., District Manager – Texas
What you will be doing:
What you should have:
This employer participates in E-Verify for US-based hires.
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CURO Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of CURO to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.
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