Branch Service Manager jobs in Tucson, AZ
Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Branch Service Manager jobs
Branch Service Manager - Sonoita (AZ)
- National Bank of Arizona
-
Sonoita, AZ
FULL_TIME
-
At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 35 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.
NBAZ is looking for a seasoned Branch Service Manager to join Arizona’s #1 Community Bank in our Sonoita branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
Under the direction of the branch manager, is responsible for assisting in achieving the strategic goals of the branch through their own production, as well as the oversight of inside sales and service.
Assists in keeping the branch in compliance with all bank policies and procedures and prepares branch for internal audits.
Identifies and addresses client needs and provides solutions which may include new accounts, consumer loans, performs client service issues, and responds to more complex client complaints and questions.
Makes appropriate referrals for other bank products and services, including commercial lending products.
Ensures all employees are properly trained and able to refer prospects/clients to other bank products and services.
Provides sales leadership for other branch employees, which includes overseeing both the inside and outside sales efforts of those employees.
Responsible for coaching, mentoring, and monitoring service levels within the branch.
Works closely with key partners to achieve sales and service objectives and maintains operational integrity.
May be responsible for processing cash transactions and other customer service duties within the branch.
Supports additional assigned responsibilities to help the branch achieve overall success in sales, service, and operations.
Other duties as assigned.
Qualifications:
Requires a high school diploma and 2 years' experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience. A combination of education and experience may meet requirements.
Knowledge of the banking industry, processes, procedures, regulations, and products.
Knowledge of lending process and procedures.
Strong customer service, relationships building, sales and management skills.
Ability to handle various client concerns and problems.
Must have good communication skills, both verbal and written.
Knowledge of computer programs, i.e., word processing, spreadsheets, etc.
Ability to set and maintain high quality work standards.
Ability to lead a group.
Ability to deal effectively with people in various job capacities.
Excellent problem solving and communication skills.
Schedule: Monday – Friday: 8:00 AM – 5:30 PM; 40 hours/week
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
Mental health benefits including coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Employee Ambassador preferred banking products. - 25 Days Ago
Branch Manager
- Truly Nolen of America, Inc.
-
Tucson, AZ
OTHER
- Are you looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment? If you answered yes….then we want to meet you! Our management trainee program provides a...
- 25 Days Ago
Branch Manager
- Ameriprise Financial Services, LLC.
-
Tucson, AZ
FULL_TIME
- The Branch Manager role leads one or more Ameriprise owned branch offices. They are responsible to understand the local market and execute a business plan to growth the branch profitably. Key responsi...
- 1 Month Ago
Branch Manager - Tucson, AZ
- West Direct Oil
-
Tucson, AZ
FULL_TIME
- POSITION SUMMARY: This position is responsible for supervision of all branch activities including but not limited to: lube & fuel drivers; warehouse personnel; loaned equipment (if managed at individu...
- 11 Days Ago
Branch Manager, Green Valley
- Long Realty Company
-
Green Valley, AZ
FULL_TIME
- Purpose of Job Manage one or more real estate sales office(s). Recruit, develop, train and maintain an effective sales and support team to meet objectives for profitability and growth. Work closely wi...
- 14 Days Ago
Branch Manager, Green Valley
- Long Companies
-
Green Valley, AZ
FULL_TIME
- Purpose of Job Manage one or more real estate sales office(s). Recruit, develop, train and maintain an effective sales and support team to meet objectives for profitability and growth. Work closely wi...
- 15 Days Ago
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0 Branch Service Manager jobs found in Tucson, AZ area
Wine Steward
- Restaurant Depot
-
Tucson, AZ
- Wine Steward FULL-TIME $17.58/hr Duties include receiving product and ensuring that aisles, freezers, and refrigerators ...
- 4/19/2024 12:00:00 AM
Warehouse/Driver - Tucson
- GEARY PACIFIC CORPORATION
-
Tucson, AZ
- Job Details Job Location 78 Tucson - Tucson, AZ Position Type Full Time Job Shift Day Description You will be working as...
- 4/19/2024 12:00:00 AM
Insurance Agent (41k-62k)
- Bankers Life
-
Tucson, AZ
- Bankers Life® seeks professionals for a dynamic hybrid remote work environment. Start your insurance agent career and ea...
- 4/19/2024 12:00:00 AM
Direct Sales Manager
- Safe Haven Security
-
Tucson, AZ
- Job Description Job Description At Safe Haven Security, we are more than just a home security company! We are a team of ...
- 4/19/2024 12:00:00 AM
Customer Service Rep (Tile & Flooring) Acctivate experience a plus!
- QDI Stone/QDI Surfaces
-
Tucson, AZ
- Job Description Job Description Job Title: Customer Service Representative (Tile and Flooring Sales) Wanted! Company: QD...
- 4/18/2024 12:00:00 AM
HVAC Customer Support Coordinator
- Johnson Controls International
-
Tucson, AZ
- THIS IS NOT A REMOTE POSITION. IT IS 100% ON SITE. Be part of the future! We are one team, dedicated to working collabor...
- 4/18/2024 12:00:00 AM
Mortgage Branch Manager
- Primary Residential Mortgage
-
Tucson, AZ
- Primary Residential Mortgage, Inc. (PRMI) is expanding its operations, and seeks a Mortgage Branch Manager of Retail Mor...
- 4/18/2024 12:00:00 AM
Inventory Controller
- Restaurant Depot
-
Tucson, AZ
- Inventory Controller FULL-TIME $18.58/hr Works closely with Assistant Branch Managers and Branch Manager to ensure effic...
- 4/16/2024 12:00:00 AM
About Tucson, Arizona
Tucson (/ˈtuːsɒn, tuːˈsɒn/) is a city and the county seat of Pima County, Arizona, United States, and home to the University of Arizona. The 2010 United States Census put the population at 520,116, while the 2015 estimated population of the entire Tucson metropolitan statistical area (MSA) was 980,263. The Tucson MSA forms part of the larger Tucson-Nogales combined statistical area (CSA), with a total population of 1,010,025 as of the 2010 Census. Tucson is the second-largest populated city in Arizona behind Phoenix, both of which anchor the Arizona Sun Corridor. The city is 108 miles (174 km)...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$43,452 to $56,015
Tucson, Arizona area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Branch Service Manager do?
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