Branch Service Manager jobs in Virginia Beach, VA

Job Description

Summary: The WORLPAC Branch Operations Manager directs warehousing activities for organization by performing the following duties personally or through subordinates.

Essential Duties and Responsibilities

• Ninety percent of time spent directly managing Assistant Branch Operations Manager and 5 or more associates in warehouse and delivery.
• Carries out management responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring and training associates; planning, assigning and directing work; conducting performance appraisals and recommending pay increases; recommending rewards, conducting associate counseling and disciplinary actions, addressing complaints and resolving problems when possible.
• Regularly prepares written memos to Regional Operations Manager and Human Resources and prepares associate counseling memos and performance appraisals.
• Responsible for the overall direction, coordination and evaluation of this unit.
• Instills and maintains a customer service oriented philosophy in all conduct of self and subordinates.
• Confers with customers and department heads to evaluate, promote and provide improved and expanded services in the area.
• Develops plans for efficient use of resources (materials, equipment and associates).
• Prepares annual operational budget for submission for approval.
• Follows operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current.
• Makes recommendations for improvements to procedures.
• Responsible for all monies collected from customers as well as petty cash and will call funds.
• Inspects physical condition of warehouse and equipment, including delivery vehicles.
• Ensures repairs are made and submits requisitions for replacement of equipment if needed.
• Confers with department heads to ensure coordination of warehouse activities with activities of other functions such as production, sales, records control, purchasing and human resources.
• Ensures cash management, replenishment, bin locations, returned merchandise and inventory errors are processed according to company standards.
• Participates in planning personnel safety, training and building protection activities.
• Ensures safety procedures are followed and makes recommendations regarding safety issues.
• All associates have the responsibility for following rules and guidelines set forth in the Company Policies, Procedures and Code of Conduct, as well as a moral obligation to look out for the safety and wellbeing of their fellow associates.
• Associates also have the responsibility to report violations of the Policies and procedures and report any safety concerns to their supervisor/manager.

Position is eligible for bonus based on individual and group performance. 

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